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Prepare for Storm Season: Ten Tips You Should Know

5/13/2021 (Permalink)

graphic with cloud background and the text "Be Smart. Prepare." Take time to prepare now before hurricane season actually starts next month.

It's almost that time of year again.  We are enjoying early spring, but late spring ushers in storm season.  Here in the Southeast, we are very vulnerable to violent weather and hurricanes so it pays to make sure you’re prepared before the weather arrives.  Here are 10 steps to take before storm season:

  • Locate and agree on a safe room. Plan to find the lowest place in the house, without windows.  Usually this is the basement or an interior closet or storeroom.  Meet as a family and agree to the plan to meet there in case of emergency.  Be sure that each family member has a plan for shelter away from home in case of a storm that doesn’t allow everyone to get home.

  • Supplies. Be sure to keep supplies on hand in or near the safe room.  These should include:  water, a water purification kit, non-perishable snacks/food, blankets and pillows, clothing, first aid, medical equipment for special-needs family members, pre-moistened towelettes, hand sanitizer, zip-lock plastic bags, disposable eating ware, duct tape, necessary toiletries, flashlights with fresh batteries, radio, cell phone with charged batteries, entertainment items, and pet care items. You may want a battery-operated laptop with a cellular modem to be able to connect with email and Internet.

  • Evacuation plan. Have a plan if you will be required to evacuate due to incoming weather.  Don’t risk it--get out if an evacuation order comes.  Know the escape routes, plan for pets, have the car full of gas, etc. Be sure you have identification, medication, medical paperwork, insurance information, food, eyeglasses, money, credit cards, etc. with you when you evacuate.

  • Plan for pets.  Make sure you know where the family pets are at all times and who is responsible for their care before and during the storm.  Develop a plan for their care in case of evacuation.

  • Generator. A stand-by generator rapidly is becoming a necessary home appliance. Heating/cooling, cooking, communication, medical gear, etc. all are dependent on electric supply. A permanent stand-by generator fueled by natural or propane gas with automatic transfer switch is best. Portable gas or diesel-powered generators are ok for short-term uses but less reliable and more dangerous.  Be sure to follow proper venting procedures to avoid carbon monoxide poisoning.
  • Check insurance. Make sure your home and auto insurance is up to date and that you’re covered in case of storm damage.

  • Trim the trees. Broken tree limbs hitting power lines or houses can cause a lot of damage. The best defense is pruning.  Taking the weight off the top of trees allows the roots to withstand higher winds and prevent damage.

  • Install the shutters. New building codes in hurricane-prone areas require shutters or ballistic glass to be installed in homes.  But increasingly homeowners around the country are installing shutters that can be deployed electronically or manually in case of storms.  You also can use pre-cut plywood to cover windows.
  • Collect all potential projectiles.  Clear the yard and patio of everything not attached:  lawn furniture, bird feeders, wind chimes, patio equipment, toys, etc. so they don’t become airborne projectiles.

  • Secure valuables. Move valuables and irreplaceable photos to a safe deposit box to prevent loss.  Videotape the contents of your home, garage, and landscaping, and store the video in the box.

Planning is the key to minimizing damage and preventing injuries or loss of life in storms.  So get ahead of the season, and be prepared. 

If you experience storm damage, call SERVPRO Fernandina Beach/Jacksonville Northeast at 904-729-2401 any time day or night. We’ll respond quickly and make it “Like it never even happened.”

Hurricane Preparedness Week is May 9-15

5/10/2021 (Permalink)

Palm trees blowing in hurricane force winds Hurricane researchers are predicting an active hurricane season this year so you want to be prepared.

Be ready for hurricane season. Today you can determine your personal hurricane risk, find out if you live in a hurricane evacuation zone, and review/update insurance policies. You can also make a list of items to replenish hurricane emergency supplies and start thinking about how you will prepare your home for the coming hurricane season. Also, it is a good idea to sign up for weather alerts.  If you live in hurricane-prone areas, you are encouraged to complete these simple preparations before hurricane season begins on June 1.  Keep in mind, you may need to adjust any preparedness actions based on the latest health and safety guidelines from the CDC and your local officials.

Find more information and tips here and on our Facebook page next week. And remember, if we experience a hurricane in this area, SERVPRO of Fernandina Beach/Jacksonville Northeast will be here to assist if you encounter storm damage or flooding. Call us at 904.729.2401.

SERVPRO Fernandina Beach/Jax NE Participates in Local Food Drive

5/7/2021 (Permalink)

Box containing non-perishable food items donated to Barnabas Food Pantry.    One of several food boxes SERVPRO employees and the company donated to the Barnabas Food Pantry.

SERVPRO Fernandina Beach/Jax NE fulfilled our role as a good corporate citizen by participating in A Household Hazardous Waste Recycling Event and Food Drive for Barnabas Center and Food Pantry held recently at Gene Lassere Blvd. in Yulee. As a participant in the event, SERVPRO recycled electronics and other hazardous items, and SERVPRO employees donated non-perishable food items to the Barnabas Food Pantry. The event was well attended, not to mention that it involved two very worthwhile causes.

We at SERVPRO Fernandina Beach/Jax NE were proud to take advantage of the opportunity to support Barnabas, a non-profit organization operating in Nassau county, which does many good works in our community. For those not familiar with Barnabas, they provide health services, crisis assistance and food programs that help people get back on their feet after crisis.

Fire Sprinkler Flooding at Amelia Island Golf Course Pro Shop

4/27/2021 (Permalink)

Dehumidifier and fans set up and working inside flooded golf pro shop. Water damage in this golf course pro shop was the result of a burst fire sprinkler supply line.

SERVPRO of Fernandina Beach/Jacksonville Northeast responded to a popular resort on Amelia Island when they had a recent water issue.  This resort hosts hundreds, if not thousands, of guests golfing on their golf course each week. In this case, the golf course pro shop experienced water intrusion after a fire sprinkler supply line burst and flooded into the space. SERVPRO of Fernandina Beach/Yulee/North Jacksonville responded immediately and quickly got the situation under control with minimal impact to the shop’s operations.

Fire suppression systems play an important role in maintaining the overall safety of commercial structures. However, as was the case at this pro shop, these systems can malfunction and cause water damage when no fire risk is present.

Building owners and managers should schedule regular inspections of fire sprinklers to reduce the risk of water or fire damage. Property owners who take these measures may be able to lessen the severity or even prevent some incidences of water damage. Prevention is generally more cost effective than emergency water damage repair.

Every water damage situation is different but by following these steps our professionals can help make it "Like it never even happened."

Step 1: Emergency Contact

Step 2: Inspection and Water Damage Assessment

Step 3: Water Removal/ Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Sanitizing

Step 6: Restoration

If a malfunctioning sprinkler system or other incident results in a leak or flooding of your commercial building, call SERVPRO of Fernandina Beach/Jacksonville Northeast at 904.729.2401

When Major Storms Hit, We Are Backed by Unmatched National Resources

4/22/2021 (Permalink)

When a major storm hits our area, not only is SERVPRO of Fernandina Beach/Jacksonville NE ready to respond, but we are backed by two major support squads and 1700 franchises coordinated by our corporate office that ensure timely mitigation of your storm damage.

Our Resources Are Unmatched

First, there’s SERVPRO’s Disaster Recovery Team (called Storm Team), which mobilizes from across the country, as needed, to support large storm events.  A nationwide system of more than 1700 qualified franchises backs SERVPRO of Fernandina Beach/Jacksonville NE. This network of franchises travels at a moment's notice to support us when needed. Strategically positioned and available 24 hours a day and 365 days a year, the SERVPRO Storm Team Professionals are prepared for the unpredictable. This network proved to be invaluable when Hurricane Irma struck. We were able to reassure homeowners that their damages would be mitigated on a timely basis, which is an assurance many of our competitors simply cannot offer.

 For losses of 50,000 sq. ft. or more, the SERVPRO Commercial Large Loss Division is called in. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager who helps ensure seamless communication and timely mitigation. 

For example, when the Wells Fargo Center, which covers an entire block in downtown Jacksonville, was flooded from Hurricane Irma, SERVPRO’s Commercial Large Loss Division was the disaster recovery team that was called in to mitigate damages. The team pumped water out of the basement garage, the basement level of the building and the loading dock area that was flooded. Those levels were filled with mud that had to be extracted and cleaned up.

When storms strike and you need an immediate response, call SERVPRO of Fernandina Beach/Jacksonville NE at 904-729-2401

Detecting & Preventing Mold In Your Business

4/14/2021 (Permalink)

mold growth in a closet For mold remediation, contact us today at 904.729.2401.

40% of small businesses never reopen after a disaster. Much of this is due to the lack of preparedness for the building a business occupies. Buildings are usually rented and used for years at a time before being handed off to another business. In many situations, you may not know precisely what you are being handed. Mold may be one of the problems you inherit, but also is a problem that can be avoided. Here are some ways to identify and remove any potential future mold problems.

Ceiling bulge

A very telling sign of water damage is discoloration or a bulge in the ceiling. Attics and roofs may be allowing water to seep into your home and onto your ceiling. When that water sits, mold is very likely to grow. If your building has had a bulge, it would be a great idea to check for mold, and also to discover the source of the leak to prevent future damage!


Mold has a very distinct musty, and damp smell. Some would compare it to the smell of opening an old book. This is one of the most recognizable signs of mold. Often mold can be hiding behind a wall, or out of site where water may have leaked. Even though mold has a bad habit of hiding from plain sight, the smell of mold is something that will always be distinguishable.

Past flooding

Before renting, or acquiring a building space, it may be a good idea to ask if the building has ever had a flood. While floods can be a one time, out of the blue experience, some buildings flood from recurring repairable issues. Again, where there is water damage, mold has a high potential to follow. Some fixes may be as easy as landscaping, while others like plumbing may require more work. Either case, it is best to fix the problem now before mold sets in and causes more financial and health effects.

If you suspect mold in your business and need professional remediation, don’t wait, contact us today! We are Florida-licensed mold remediators.

Researchers predicting above-average 2021 Atlantic hurricane season

4/8/2021 (Permalink)

aerial photo of a hurricane CSU researchers predict 17 named storms in 2021.

The hurricane researchers at Colorado State University have been predicting Atlantic hurricane activity with impressive accuracy for 38 years. Today, they released their predictions for 2021. See following for details.

Source: Colorado State University

The CSU hurricane researchers are predicting an above-average Atlantic hurricane season in 2021, citing the likely absence of El Niño as a primary factor. Tropical Atlantic sea surface temperatures are near their long-term averages, while subtropical Atlantic sea surface temperatures are much warmer than their long-term average values. The warmer subtropical Atlantic also favors an active 2021 Atlantic hurricane season.

17 named storms

The CSU Tropical Meteorology Project team is predicting 17 named storms during the Atlantic hurricane season, which runs from June 1 to November 30. Of those, researchers expect eight to become hurricanes and four to reach major hurricane strength (Saffir/Simpson category 3-4-5) with sustained winds of 111 miles per hour or greater.

While the tropical Atlantic currently has water temperatures near their long-term averages, the warmer-than-normal subtropical Atlantic typically forces a weaker subtropical high and associated weaker winds blowing across the tropical Atlantic. These conditions then lead to warmer waters in the tropical Atlantic for the peak of the Atlantic hurricane season.

If we experience hurricanes in Northeast Florida this season, you can count on SERVPRO of Fernandina Beach/Jacksonville Northeast to access the resources of franchises nationwide to address any storm damage you may incur--no matter how large or small. Call us at 904.729.2401.

Identifying Improper Drainage at Your Jacksonville Area Home

4/1/2021 (Permalink)

Water pouring out of downspout onto concrete with text “Improper Drainage” and SERVPRO logo.    If you experience water damage contact SERVPRO of Fernandina Beach/Jacksonville NE at 904.729.2401. We can help!

Spring time is usually a time we in North Florida get a lot of rain, and water damage can often come with it. Water damage for any reason can be one of the most frustrating and costly situations anyone confronts. From the time it takes to fix, to collateral damages it can cause, it’s safe to say that dealing with water damage is a hassle. With some situations like improper drainage, there are telling signs that water damage may be on the horizon. Here’s how you can identify problems with the drainage around your home.

Inconsistent Yard Growth

Grass, bushes, and flowers all require water to grow. When a specific area and type of plant growth exceeds its surrounding area and type, this is a good sign that water may be accumulating due to poor drainage. As this may not be the most urgent red flag, the closer that inconsistent growth is to your home, the stronger of an indicator it is that the flooding can affect your home.

Downspout Water Accumulation

Our gutters and downspouts should lead water away from our home. When they don’t, and heavy rain comes, the rainwater can seep into our foundation and cause water damage to our homes. A telling sign that our downspouts may need adjustment is if there is water accumulating underneath it. Typically, a water spout should transfer water 4 feet away from your home. If water is expelling closer than 4 feet, it may be likely that water damage can happen.

Foundation Water Stains

Sometimes a problem doesn’t readily identify itself. In this case, discovering water stains on our foundation is evidence of areas that are flooding against your home. Proper landscaping should divert water away from your home, and a rule of thumb that The consensus seems to be that a good slope to aim for when grading land extending out from a house foundation is about 6 inches for the first 10 feet (that translates to a "slope" of 5 percent).

If you experience water damage contact SERVPRO of Fernandina Beach/Jacksonville NE at 904.729.2401. We can help!

Jacksonville Assisted Living Facility Faces Flooding After Resident Accident

3/24/2021 (Permalink)

Technician with mask on performing water extraction at assisted living facility A resident left water in the sink running and it wasn’t discovered until much later. We take extra safety precautions in situations like this.

Flooding and other water disasters at healthcare facilities are complex and often require special training to handle regulated medical waste and comply with HIPPA regulations. Whether we’re dealing with a small medical office or a large hospital campus, SERVPRO of Fernandina/Jacksonville NE professionals work quickly and efficiently to assess your needs, coordinate with environmental and infection control teams, and ensure that all health certifications are obtained prior to completing the job. We have the experience and expertise to manage your cleanup needs so that you are free to focus on your number one priority: your patients.

Types of Facilities:

  • Hospitals
  • Assisted Living Centers
  • Outpatient Surgical Centers
  • Electronics and Machine Restoration
  • Hospice Facilities
  • Senior Living Facilities
  • Medical Office Buildings

Our professionals are available 24-7/365 to help remediate any damage, regardless of the cause, scale of the loss, or the size of your facility. 

Have an emergency at your healthcare facility? – Call Us Now at 904.729.2401.

We Can Manage the Unique Safety Concerns of Restoring Your Healthcare Facility

We understand that time is crucial for both you and your patients. You can trust us to efficiently restore your facility while adhering to the highest sanitation standards. Our professionals are trained to be mindful of safety, legal, and environmental concerns while working within your budgetary constraints. We know you are in the business of saving lives; our goal is to ensure you have a safe, clean space to do so.

Why SERVPRO of Fernandina Beach/Jacksonville Northeast?

3/18/2021 (Permalink)

quadrant graphic with fire, water, mold, and biohazard square with SERVPRO logo in center Call SERVPRO of Fernandina Beach/Jacksonville Northeast at 904.729.2401 if you have fire, water, mold, or cleaning issues.

When it comes to companies offering clean up and restoration services in the Jacksonville area, consumers have a variety of options to choose from, so why SERVPRO?  As a locally owned and operated organization, with the backing of over 1,700 franchises nationwide, SERVPRO of Fernandina Beach/Jacksonville Northeast has the ability to respond to your property damage emergency quickly, no matter the size of the loss:

  • We are available 24 hours a day, 365 days a year.
  • Our technicians are highly trained restoration specialists, with multiple certifications from the IICRC.
  • We work with a variety of insurance companies.
  • We offer a wide array of clean up and restoration services for both commercial and residential properties, including water, fire, mold, and storm damage. We also provide reconstruction/remodeling services. Our team of licensed professional contractors are experts in the reconstruction process and supplement our restoration teams. The convenience and savings of working with one company to assist with mitigation and repairs can be significant.
  • We also offer a Certified: SERVPRO Clean defensive cleaning program for COVID 19 sanitation.
  • We are a Florida-licensed mold remediator.
  • Our technicians utilize industry leading technology and equipment to provide the most efficient solution for your damages.
  • We are active in our community and are members of many local organizations.
  • We have a 4.9 Star Google Rating. Check out our reviews.

When disaster strikes, SERVPRO of Fernandina Beach/Jacksonville Northeast is Here to Help.  Proudly serving North Jacksonville, Yulee, Fernandina Beach and surrounding communities, We’re Faster to Any Size Disaster.  To learn more about the services we offer, please give us a call at 904.729.2401, or visit our home page for more information