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SERVPRO of Fernandina Beach/Jax NE Employees Complete IICRC-Approved Water Damage Restoration Technician (WRT) Course

10/14/2019 (Permalink)

Shown are the three SERVPRO of Fernandina Beach/Jacksonville Northeast technicians who took the exam, two men and one woman. We congratulate Pamela, Jeremy and Michael for successfully completing the WRT course and adding to their skill sets!

(October 14, 2019) In keeping with the company goal of having  only the most highly trained personnel, three SERVPRO of Fernandina Beach/Jacksonville Northeast employees successfully completed the WRT (Water Damage Restoration Training) Course last week. The three-day course was held in Jacksonville and is a prerequisite for other approved courses offered by the Institute of Inspection, Cleaning and Restoration Certification (IICRC).

Pamela Corbitt, Jeremy Wade, and Michael Rorrer attended the training courses and took the exam; The WRT Certification Exam is comprised of 140 multiple choice questions. 

The IICRC-approved Water Damage Restoration Technician (WRT) course is designed to teach restoration personnel that perform remediation work to give them a better understanding of water damage, its effects and techniques for drying of structures. This course will give residential and commercial maintenance personnel the background to understand the procedures necessary to deal with water losses, sewer backflows, and contamination such as mold.

When coupled with additional on-the-job training and field experience, students will be prepared to perform and document typical residential or light commercial water-damage restoration projects from start to finish. They also should be adequately prepared to accomplish further training in other areas such as ASD (Applied Structural Drying) and (AMRT) Applied Microbial Remediation Technician, which require WRT (Water Damage Restoration Technician) as a prerequisite.

Covered Topics Include:

  • General Discussion covers Principles of Drying, Categories and Classes.
  • Equipment, Supplies, Chemicals
  • Microorganisms, Health and Safety
  • Drying Science
  • Effect of Water on Materials
  • Inspections
  • Procedures: Sanitary Water Source
  • Procedures: Unsanitary Water

Continuing Education
The IICRC continuing education program seeks to encourage registrants to actively participate in their industry through conventions, workshops and specialized training with continuing education and by sharing knowledge with others in the industry.IICRC-certified cleaning and restoration technicians face many changes in their field and require two credits every four years.

Why SERVPRO is the Water Damage Expert in Fernandina Beach & North Jacksonville  

9/24/2019 (Permalink)

SERVPRO technician pointing out water damage to a customer Our fast response times and investments in both personnel and equipment set us apart from the competition.

Trained Technicians, Advanced Equipment, Fast Response Times…

After a flooding or water damage issue in the Fernandina Beach/North Jacksonville area, it pays to seek expert help as soon as possible after the event. Failing to act when water invades and saturates your home’s structure and contents can lead to added damage and expense when the work begins. Lingering moisture also encourages mold growth and the problems that it brings—and in our humid climate, mold can start to grow in 24-48 hours. Our commitment to being Faster to Any Size Disaster is a key reason why our customer reviews show that customers are extremely satisfied with our services.

When you encounter water damage in your North Jacksonville home be sure to act right away. Water is extremely destructive, and the source must be traced and corrected before extraction and drying can begin. If the leak is not addressed the damage will reoccur. We bring years of experience to your specific situation, and are able to diagnose the problem and develop a plan to fix it. Our record of success proves why we are restoration industry leaders in our region.

Extracting water from your home and completing structural drying requires specialized equipment. The tools available to you as a homeowner are not the quality and capacity of the commercial equipment we get from our corporate headquarters. When we arrive at a work site, we have a full stock of commercial strength pumps, extractors, air movers, and dehumidifiers in our service vehicle. The proper tools make the process easier and faster, which is why SERVPRO can tackle and resolve even severe water losses efficiently.

Highly-skilled technicians are another factor that sets us apart.  Our investments in both equipment and personnel give us an edge and give our customers the confidence to call on us for help. We have a reputation as the leader in the restoration business.

Fast response times are a critical factor when choosing a water damage restoration company. We are available by phone 24/7, and we at SERVPRO of Fernandina Beach/Jacksonville Northeast always have a staff member to answer the phone—not an answering service. Since water damage needs remediation as quickly as possible, our accessibility is the key to delivering the response your situation deserves.

Our accessibility and fast response times, trained technicians, and advanced technology are why SERVPRO of Fernandina Beach/Jacksonville Northeast is the restoration resource you can trust. Call (904) 729-2401 when you have an emergency water loss.

What Is Water Damage Restoration?

9/9/2019 (Permalink)

SERVPRO technician using water extraction wand Water damage restoration is putting someone's home or business back together after a water damage event.

At SERVPRO of Fernandina Beach/Jacksonville Northeast, our goal is to restore instead of replace whenever possible. Following are the steps we undertake in order to restore your property after a water damage incident.

Water damage restoration entails:

  • It is putting someone’s home or business back together after a water damage incident. 
  • It is the extra things, like re-laying the carpet, repairing the subfloors, and re-setting the contents. 
  • It is restoring items to a preloss (normal) condition, whenever possible. 

Once the structure and contents are dry, our technicians can perform the restoration services. Restoration services are all of the tasks needed to return the site to its normal, preloss condition. During restoration:

  • All repairs to structure and contents are completed. 
  • Final cleaning is performed. 
  • Final inspections are made. 
  • All equipment is removed from the job site. 
  • All of the customer’s contents are put back in place. 

Restoration may include:

  • Cleaning, repairing, or reinstalling floors and floor coverings, such as carpets, carpet pads, hardwood floors, resilient, and non-resilient floors. 
  • Removing and resetting contents to install or repair floor coverings. 
  • Installing tack strip. 
  • Seaming carpet. 
  • Repairing or replacing subfloors. 
  • Cleaning, replacing, or refinishing structural materials, including walls, plates behind baseboards, ceilings, insulation, framing, and vapor barriers. 
  • Cleaning or repairing items in nonliving areas, including basements, crawl spaces, attics, and storage areas. 
  • Cleaning, repairing, or replacing ductwork or other portions of the HVAC system. 
  • Inspecting, cleaning, or replacing components of the electrical system, including outlets, switches, light fixtures, and ceiling fans. 
  • Cleaning, deodorizing, or replacing window coverings, including blinds and draperies. 
  • Cleaning and deodorizing contents. 

Call SERVPRO of Fernandina Beach/Jacksonville Northeast at 904.729.2401 if you have water damage. We’ll make it “Like it never even happened.”

Latest Dorian Forecast, Local Impacts for Nassau/Duval - September 3

9/3/2019 (Permalink)

graphic showing path of Hurricane Dorian Hurricane Dorian has been downgraded to a Category 2 storm.

Source: WKOV

Jacksonville, Nassau County FL  - 

September 3, 11 AM:  The National Hurricane Center says Dorian has weakened some, now is a category 2 hurricane and making its turn northwest. The storm is growing in size and continues to bring dangerous winds and life-threatening storm surge on Grand Bahama Island. 

September 3, 8 AM:  The National Hurricane Center says Dorian is finally beginning to inch to the north and west as a powerful category 3 hurricane. A hurricane warning is in effect for St. Johns County. A tropical storm warning is in effect for Duval, Nassau and Clay County. 

A Hurricane Warning means that hurricane conditions are expected somewhere within the warning area. Preparations to protect life and property should be rushed to completion.

A Tropical Storm Warning means that tropical storm conditions are possible within the warning area within 36 hours. 

Action News Jax Chief Meteorologist Mike Buresh say Dorian will bring a wide range of conditions, from chewing up the coast to a non-event along and west of U.S. 301.  

Stay tuned for the latest information, and please stay safe. If you do have water damage call SERVPRO of Fernandina Beach/Jacksonville Northeast at 904.729.2401.

Latest Dorian Forecast, Local Impacts for Nassau/Duval  

8/30/2019 (Permalink)

Graphic showing Hurricane Dorian path. Hurricane Dorian is making its way toward the Florida coast.

Source: WKOV

Jacksonville, FL  -  August 30, 8 AM:  Dorian is now projected to make landfall early Tuesday morning with a Florida landfall as a category 4 hurricane.  A Hurricane Watch has been issued for the NW Bahamas. 

Maximum sustained winds are near 110 mph with higher gusts. Hurricane-force winds extend outward up to 25 miles from the center, and tropical-storm-force winds extend outward up to 105  miles. 

There is a little nudge south but more changes and adjustments in the days ahead.  The cone no longer includes much of SE Georgia. Action News Jax Chief Meteorologist Mike Buresh says there will still be some adjustments to the track but POSSIBLE Jacksonville/NE Fl./SE Ga. impacts (primarily Mon. into the middle of next week) & very dependent on exact location & intensity of Dorian:

* increasing & potentially deadly rip current risk at area beaches (as early as Fri. due to steady onshore flow). Always swim & surf with a "buddy" & as near a lifeguard as possible.

* rough seas & surf... some coastal flooding (accentuated by new moon phase Fri. in addition to occasional heavy rain) + above avg. tides at the coast, St. Johns River & its tributaries.

* breezy winds out of the east/southeast 10-20 mph, higher gusts.... peak wind gusts could reach 50+ mph early into the middle part of next week depending on positioning & strength of Dorian.

* several periods of heavy showers & t'storms, but it's not looking like a "washout" for the weekend.... wettest Monday & especially thereafter.

* isolated fast-moving tornadoes/waterspouts

Dorian could make landfall in Florida as Category 3 hurricane  

8/28/2019 (Permalink)

Graphic showing track and strength of Hurricane Dorian Weather experts are now predicting that Hurricane Dorian could reach Category 3 status.

Source: Action News Jax

August 28 11:05 a.m. update: Minutes after releasing the 11 a.m. update for Dorian, the National Hurricane Center updated the track to show Dorian could be a Category 3 storm -- a major hurricane -- during landfall in Florida Monday morning.

Hurricane warnings are already in effect in Puerto Rico and the U.S. Virgin Islands ahead of landfall.

The First Alert Weather Center says all indications show by this Labor Day weekend, a
powerful hurricane will be near Florida or the southeastern coast of the United States.

Jacksonville Mayor Curry said in an 11:15 a.m. briefing that the city is still two days away from making any decisions on evacuations.

He said anyone who lives in a mobile home should start thinking about evacuation plans today.

Dorian's updated track shows winds are up to 70 mph. It is forecast to become a major hurricane north of the Bahamas on Sunday morning before landfall Monday morning along the east coast of Florida.

 We at SERVPRO of Fernandina Beach/Jacksonville Northeast urge you to stay informed about this potentially dangerous storm.

Preparing for Flooding

8/22/2019 (Permalink)

Some ingredients in an emergency kit, including bottled water, flashlight, extra batteries, and phone charger. With hurricane season here, make sure you have your emergency kit ready!

Flooding can happen fast in many environments. The American Red Cross recommends having the following list of items packed and ready to go in the event of an evacuation due to flooding.

  • Water – 3+ day supply; one gallon per person per day
  • Food – 3+ day supply of non-perishable, easy-to-prepare food
  • Flashlight
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
  • Extra batteries
  • First Aid kit
  • Medications (7-day supply) and medical items (hearing aids with extra batteries) glasses, contact lenses, syringes, cane)
  • Multi-purpose tool
  • Sanitation/personal hygiene items
  • Copies of personal documents (medication list and pertinent medical information, deed/lease to home, birth certificates, insurance policies)
  • Cell phone with chargers
  • Family and emergency contacts
  • Extra cash
  • Emergency blanket
  • Map(s) of the area
  • Baby supplies (bottles, formula, baby food, diapers)
  • Pet supplies (collar, leash, ID, food, carrier, bowl)
  • Tools/supplies for securing your home
  • Extra set of car keys and house keys
  • Extra clothing, hat and sturdy shoes
  • Rain gear
  • Insect repellent and sunscreen
  • Camera for photos of damage

If you have flooding or water damage, call SERVPRO of Fernandina Beach/Jacksonville Northeast at 904.729.2401. 

Have You Signed Up for Emergency Alerts in Nassau and Duval Counties?

8/12/2019 (Permalink)

Below we explain the alert systems available to you locally and provide the links that allow you to sign up. These services keep you up to date about storms and severe weather.

AlertJax: Emergency Notification System in Duval County

AlertJax/Jax Ready is an emergency notification system that will call/text residents in the event of a potential or pending emergency.  It is a free service to the citizens of Duval County.  

Additionally, AlertJax provides weather warnings based on geographical location including severe weather warnings from the National Weather Service within minutes of being issued.  If you wish to register use the link below. 

Sign up for AlertJax…

Alert Nassau: Emergency Notification System in Nassau County

Keep informed about emergency conditions and other important community news by signing up for our Emergency Alert Notification System.  This Citizen Alert system provides you with critical information quickly in a variety of situations, like when circumstances require evacuations or sheltering-in-place for your neighborhood, or create unexpected road closures.  You can receive voice-recorded alerts to your choice of home, mobile, or business phones, as well as text alerts and e-mail messages. 

Sign up for Alert Nassau…

Mold Remediation of Roof Trusses in Nassau County Home  

7/31/2019 (Permalink)

Before and after photo, left side shows mold on trusses before remediation, left shows trusses without mold after remediation SERVPRO of Fernandina Beach/Jacksonville Northeast remediated mold on roof trusses of this Fernandina Beach home.

The trusses in this Fernandina Beach home showed significant mold growth due to a roof leak. Once the leak was repaired, SERVPRO of Fernandina Beach/Jacksonville Northeast was able to clean the trusses and seal them with an antimicrobial treatment to help prevent against future mold growth. Note the amazing difference in these before/after photos.

Any home or commercial property can quickly become infested with mold if a source of water is present. Mold can spread throughout a property in as little as 48 hours. Since mold can produce allergens and irritants, you should call SERVPRO of Fernandina Beach/Jacksonville Northeast to inspect your home if you suspect you have a mold problem. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation. We are a Florida-licensed mold remediation firm (MRSR-450) with the expertise and equipment to address your mold problem. Do not trust your mold situation to unlicensed firms. We quickly contain any mold present so the issue does not spread.

The professionals at SERVPRO of Fernandina Beach/Jacksonville Northeast are thoroughly trained in mold remediation and removal. Call us at 904-729-2401 if you suspect that you have mold issues.

Stay Safe From Summer Storms in Nassau County & North Jacksonville 

7/29/2019 (Permalink)

Follow these tips to stay safe during summer storms.

While spring is known for the potential of producing severe weather, the threat exists throughout the summer months as well. In fact, the potential for severe weather even increases in some areas. Hurricane season in the Atlantic begins June 1st and runs through November 30th and, in our area, it pays to be prepared.

Consider the following tips when preparing for an approaching storm.

Before the Storm

  • Build an emergency supply kit and develop a communication plan.
  • Unplug electronic equipment before the storm arrives.
  • Secure outdoor objects that could blow away or cause damage.
  • If you are outdoors, get inside a building, home or hard top vehicle (not a convertible).
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.

During the Storm

  • Use your battery-operated NOAA Weather Radio for updates from local officials.
  • Avoid contact with corded phones. Cordless and cell phones are safe to use.
  • Unplug appliances and other electrical items, such as computers. Power surges from lightning can cause serious damage to these.
  • Avoid contact with electrical equipment or cords.
  • Avoid contact with plumbing. Plumbing and bathroom fixtures can conduct electricity.
  • Stay away from windows and doors.

After the Storm

  • Never drive through a flooded roadway. Turn your car around if you encounter water on the road that looks to be 6 inches or deeper. 
  • Stay away from storm-damaged areas to keep from putting yourself at risk.
  • Stay away from downed power lines and report them immediately.

While it may be difficult to prepare for the unpredictable, there are steps you can take now to help ensure you are ready when disaster strikes. One way to prepare your home or business for any type of disaster is to establish an Emergency READY Profile (ERP). Learn more about the ERP app and how it can help you. Contact SERVPRO of Fernandina Beach/Jacksonville Northeast if you need more information.