Recent Posts

Preparing for Flooding

8/22/2019 (Permalink)

Some ingredients in an emergency kit, including bottled water, flashlight, extra batteries, and phone charger. With hurricane season here, make sure you have your emergency kit ready!

Flooding can happen fast in many environments. The American Red Cross recommends having the following list of items packed and ready to go in the event of an evacuation due to flooding.

  • Water – 3+ day supply; one gallon per person per day
  • Food – 3+ day supply of non-perishable, easy-to-prepare food
  • Flashlight
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
  • Extra batteries
  • First Aid kit
  • Medications (7-day supply) and medical items (hearing aids with extra batteries) glasses, contact lenses, syringes, cane)
  • Multi-purpose tool
  • Sanitation/personal hygiene items
  • Copies of personal documents (medication list and pertinent medical information, deed/lease to home, birth certificates, insurance policies)
  • Cell phone with chargers
  • Family and emergency contacts
  • Extra cash
  • Emergency blanket
  • Map(s) of the area
  • Baby supplies (bottles, formula, baby food, diapers)
  • Pet supplies (collar, leash, ID, food, carrier, bowl)
  • Tools/supplies for securing your home
  • Extra set of car keys and house keys
  • Extra clothing, hat and sturdy shoes
  • Rain gear
  • Insect repellent and sunscreen
  • Camera for photos of damage

If you have flooding or water damage, call SERVPRO of Fernandina Beach/Jacksonville Northeast at 904.729.2401. 

Have You Signed Up for Emergency Alerts in Nassau and Duval Counties?

8/12/2019 (Permalink)

Below we explain the alert systems available to you locally and provide the links that allow you to sign up. These services keep you up to date about storms and severe weather.

AlertJax: Emergency Notification System in Duval County

AlertJax/Jax Ready is an emergency notification system that will call/text residents in the event of a potential or pending emergency.  It is a free service to the citizens of Duval County.  

Additionally, AlertJax provides weather warnings based on geographical location including severe weather warnings from the National Weather Service within minutes of being issued.  If you wish to register use the link below. 

Sign up for AlertJax…


Alert Nassau: Emergency Notification System in Nassau County

Keep informed about emergency conditions and other important community news by signing up for our Emergency Alert Notification System.  This Citizen Alert system provides you with critical information quickly in a variety of situations, like when circumstances require evacuations or sheltering-in-place for your neighborhood, or create unexpected road closures.  You can receive voice-recorded alerts to your choice of home, mobile, or business phones, as well as text alerts and e-mail messages. 

Sign up for Alert Nassau…

Mold Remediation of Roof Trusses in Nassau County Home  

7/31/2019 (Permalink)

SERVPRO of Fernandina Beach/Jacksonville Northeast remediated mold on roof trusses of this Fernandina Beach home.

The trusses in this Fernandina Beach home showed significant mold growth due to a roof leak. Once the leak was repaired, SERVPRO of Fernandina Beach/Jacksonville Northeast was able to clean the trusses and seal them with an antimicrobial treatment to help prevent against future mold growth. Note the amazing difference in these before/after photos.

Any home or commercial property can quickly become infested with mold if a source of water is present. Mold can spread throughout a property in as little as 48 hours. Since mold can produce allergens and irritants, you should call SERVPRO of Fernandina Beach/Jacksonville Northeast to inspect your home if you suspect you have a mold problem. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation. We are a Florida-licensed mold remediation firm (MRSR-450) with the expertise and equipment to address your mold problem. Do not trust your mold situation to unlicensed firms. We quickly contain any mold present so the issue does not spread.

The professionals at SERVPRO of Fernandina Beach/Jacksonville Northeast are thoroughly trained in mold remediation and removal. Call us at 904-729-2401 if you suspect that you have mold issues.

Stay Safe From Summer Storms in Nassau County & North Jacksonville 

7/29/2019 (Permalink)

Follow these tips to stay safe during summer storms.

While spring is known for the potential of producing severe weather, the threat exists throughout the summer months as well. In fact, the potential for severe weather even increases in some areas. Hurricane season in the Atlantic begins June 1st and runs through November 30th and, in our area, it pays to be prepared.

Consider the following tips when preparing for an approaching storm.

Before the Storm

  • Build an emergency supply kit and develop a communication plan.
  • Unplug electronic equipment before the storm arrives.
  • Secure outdoor objects that could blow away or cause damage.
  • If you are outdoors, get inside a building, home or hard top vehicle (not a convertible).
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.

During the Storm

  • Use your battery-operated NOAA Weather Radio for updates from local officials.
  • Avoid contact with corded phones. Cordless and cell phones are safe to use.
  • Unplug appliances and other electrical items, such as computers. Power surges from lightning can cause serious damage to these.
  • Avoid contact with electrical equipment or cords.
  • Avoid contact with plumbing. Plumbing and bathroom fixtures can conduct electricity.
  • Stay away from windows and doors.

After the Storm

  • Never drive through a flooded roadway. Turn your car around if you encounter water on the road that looks to be 6 inches or deeper. 
  • Stay away from storm-damaged areas to keep from putting yourself at risk.
  • Stay away from downed power lines and report them immediately.

While it may be difficult to prepare for the unpredictable, there are steps you can take now to help ensure you are ready when disaster strikes. One way to prepare your home or business for any type of disaster is to establish an Emergency READY Profile (ERP). Learn more about the ERP app and how it can help you. Contact SERVPRO of Fernandina Beach/Jacksonville Northeast if you need more information.

Smoke Alarms Are Life Savers

7/22/2019 (Permalink)

Smoke alarms should be placed in every bedroom, outside each sleeping area, and on every level, including the basement.

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA). 

In homes, smoke alarms should be placed in every bedroom, outside each sleeping area, and on every level, including the basement. Extra smoke alarms may be needed in large homes.

Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year and the unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half of the fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA).

Be sure your home has a fire emergency plan in place and conduct regular fire drills with your family.

Fire Facts: 

  • 7 people die every day from home fires
  • 36 people suffer injuries as a result of home fires every day
  • $7 billion property damage occurs every year from home fires

If you have a fire in your home, call SERVPRO Fernandina Beach/Jacksonville Northeast at 904.729.2401. We’ll treat your belongings with care and get your home back to normal.

Minimizing Water Damages: When Every Minute Counts, Fernandina Beach/Jacksonville Northeast Gets There Fast

7/12/2019 (Permalink)

SERVPRO of Fernandina Beach/Jacksonville Northeast provides 24-hour fire and water damage restoration service in Nassau County and North Jacksonville

Flooding and water emergencies don’t wait for regular business hours and neither do we.  SERVPRO of Fernandina Beach/Jacksonville Northeast provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and other areas.  Actions taken during the first 24 to 48 hours are key in preventing structural damage and the growth of toxic microbes such as mold and bacteria. Wet drywall that is not remediated for 48 hours often shows the presence of mold growth, especially in our North Florida climate.

SERVPRO of Fernandina Beach/Jacksonville Northeast arrives quickly and starts the water extraction process almost immediately. First we evaluate the extent of the water damage and extract as much of the water as possible. Remediation may include water extraction, removing and disposing of wet building materials such as carpet and carpet pad, sheetrock and insulation. Once the excess water has been removed from the areas that are affected, high efficiency drying equipment, including dehumidifiers and commercial air movers, are used to pull the remaining moisture from the structure and the air.

This immediate response helps to minimize the damage and the associated cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 at 904.729.2401. You will reach one of our employees – not an answering service – and we will dispatch a team to address your water damage situation as quickly as possible.

About SERVPRO of Fernandina Beach/Jacksonville Northeast

We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, our staff is equipped with the knowledge to restore your property. See out certifications below. We are also a Florida-licensed mold remediation firm.

Our Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • OSHA - Other Training
  • RCT - Rug Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician
  • State of Florida Licensed Mold Remediator MRSR450

How to Use Portable Fire Extinguishers

7/9/2019 (Permalink)

Our mascot, Dewey, points out directions for using fire extinguishers properly.

Portable fire extinguishers can be life and property saving when used correctly. Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. In order to operate an extinguisher, the National Fire Protection Association (NFPA) suggests remembering the word PASS:

  • Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.

  • Aim low. Point the extinguisher at the base of the fire. Hitting the tops of the flames will not be effective.

  • Squeeze the lever slowly and evenly to release the agent. 
  • Sweep the nozzle from side-to-side. Most extinguishers will given you about 10-20 seconds of discharge time.

A portable fire extinguisher can save lives and property by putting out a small fire or containing it until the fire department arrives; but portable extinguishers have limitations. Because fire grows and spreads so rapidly, the #1 priority for residents is to get out safely.

Fourth of July Fire Safety Tips

7/3/2019 (Permalink)

When setting off fireworks, it's always a good idea to keep a fire extinguisher handy.

As you celebrate our nation's birthday, keep the following tips in mind to avoid any fire-related problems.

- Never light fireworks indoors or near dry grass.

- Keep a bucket of water and/or a fire extinguisher nearby.

- Know how to operate a fire extinguisher properly.

- Do not wear loose clothing while cooking on a barbecue.

- Use caution when using lighter fluid on a barbecue. Do not add fluid to an already lit fire, as the flame can flashback into the container and explode.

- Never grill in an enclosed area, as carbon monoxide could be produced.

Enjoy the holiday safely!

Fireworks: Fourth of July Safety in Fernandina Beach/North Jacksonville

7/1/2019 (Permalink)

Who knew? Sparklers were the number one cause of fireworks-related injuries in 2017.

Source: Consumer Product Safety Commission

As families and friends gather for the Fourth of July holiday at backyard barbecues, cookouts and pool parties, the U.S. Consumer Product Safety Commission (CPSC) is reminding consumers to celebrate safely when using fireworks. At a recent press conference, CPSC announced that eight fireworks-related deaths were reported in 2017. There were an estimated 12,900 emergency room-treated fireworks-related injuries in 2017. About 70% of these occurred during the month surrounding the Fourth of July holiday. Surprisingly, sparklers were the number one cause of injuries, accounting for 14% of the estimated injuries.

Consumers who decide to purchase consumer fireworks are urged to follow these safety steps. 

  • Make sure consumer fireworks are legal in your area before buying or using them.
  • Never use and make professional-grade fireworks.
  • Do not buy or use fireworks that are packaged in brown paper; this is often a sign that the fireworks were made for professional displays and are not for consumer use.
  • Never allow young children to play or ignite fireworks, including sparklers. Sparklers burn at temperatures of about 2000 degrees Fahrenheit. This is hot enough to melt some metals.
  • Never place any part of your body directly over a fireworks device when lighting the fuse. Move to a safe distance immediately after lighting fireworks.
  • Never point or throw fireworks at another person or occupied area.
  • Light fireworks one at a time, then move away from them quickly.
  • Keep a bucket of water or a garden hose handy, in case of fire or other mishap.
  • Never try to relight or handle malfunctioning fireworks. Soak them with water and throw them away.
  • After fireworks complete their burning, douse the spent device with plenty of water from a bucket or hose before discarding the device.

 Enjoy your Fourth of July holiday, and be sure to stay safe!

Away from Home? Prevent Water Damage While You’re Away

6/20/2019 (Permalink)

Don't return from vacation to find water damage at your home. Following these tips will help insure that doesn't happen.

Many things can go wrong in your home while you’re away on vacation, including leaks and water damage. Read the steps below to learn how to help prevent and reduce the risk of water damage when you’re out of town:

Check for Leaks

Before you leave for vacation, be sure to check around your house for any leaks. Check pipes under sinks, your water heater, or anything resembling rust, cracks, or other damage. It’s important to check the seals around your windows and the exterior of your home as well. If you find any leakage, be sure to fix it right away so everything can be repaired and in good condition before you leave.

Inspect Appliances

Appliances such as your dishwasher, washer/dryer, and refrigerator are all connected to your home by hoses. If these hoses are damaged in any way, they can cause major water damage to your home. Inspect your appliances and, if needed, replace hoses before leaving on vacation.

Clean Your Gutters

Cleaning leaves and other debris out from your gutters before taking a vacation is an easy way to prevent potential blockage and build up.

Turn Off the Water

Whenever you’re away from your home for an extended period of time, turn off the water main and make sure the pipes are completely drained. This will stop any water from continually leaking in your home while you’re away. Simply run the water and flush your toilet after you turn off the water.

Have Someone Check on Your Home

Coordinate to have someone come over and check on your home while you’re away. Asking a friend, neighbor, or family member to keep an eye on your property can help keep it in good shape, and they can notify you immediately if something goes wrong.

Following these tips, you can enjoy your vacation with the peace of mind that your home is safe from any potential water damage that could occur while you’re away. If your home does suffer from water damage, call our team at SERVPRO of Fernandina Beach/Jacksonville Northeast at 904.729.2401. We can help remove, repair and restore any damage to your home.