Recent Posts

What You Should Know About Storm Evacuation  

6/22/2022 (Permalink)

traffic jam due to evacuation Don't wait until a storm hits, check out potential evacuation routes and fuel stops beforehand.

With hurricane season in full swing on the Florida Coast, it pays to think about steps you would take if you need to evacuate. Here are some things to consider.

How do I know when to evacuate?

Don’t wait! It is NOT safe to wait. Plan to leave early. Mandatory evacuation orders will come

from your local officials. Evacuations will be based on zip codes. Please be prepared to leave

immediately.

Should I evacuate?

Do not wait until a mandatory evacuation is issued. Monitor conditions and leave whenever

you can. Hurricanes and disasters can be extremely unpredictable and can become much

more dangerous in a matter of hours.

Where should I go?

You may evacuate to any city you choose. If you do not have hotel reservations or family you can stay with, you may evacuate to the public shelters.

What route should I take?

There are no mandatory routes you must take when evacuating from your city. In fact, there are several different routes you may take. When weather is good, take your family on an outing to check routes and become familiar with roadways and fuel locations.

When evacuating you should:

  • Coordinate your departure with the people who will be traveling with you.
  • Notify an out-of-area person of your evacuation plans.
  • Plan for your pets.
  • Pack your disaster supply kit into your vehicle.
  • Secure your home.
  • Double check your evacuation route and leave.

Should I carry food and drinks in my car?

Yes! Stopping for food or drinks during a large-scale evacuation may significantly delay you in getting to your destination. Some restaurants and stores along hurricane routes may be closed and those that are open are likely to be very crowded. Additionally, once you leave the evacuation route to purchase food or drinks, it may be difficult to re-enter the flow of traffic.

What can I do to help others?

Check on friends and neighbors and assist them if you can make sure they can evacuate. If you cannot, help them contact the local emergency management office.

If you find that you have storm damage when you return, call SERVPRO of Fernandina Beach/Jacksonville Northeast at 904.729.2401.

5 Ways to Prevent Mold at Your Business

6/16/2022 (Permalink)

mold growth in a closet SERVPRO of Fernandina Beach/Jacksonville Northeast is a Florida-licensed mold remediation firm.

Mold in your building may be the last of your worries while operating your commercial business in Northeast Florida. It’s important to keep in mind that some mold, over time, may cause structural damage to wood along with damage to furnishings and finishes. 

Use the following tips to help prevent mold growth in your business:

#1: Look For and Repair Any Leaks

Leaks from plumbing, windows, roofs, and more can lead to significant water damage in your business as well as an increased risk of mold growth. If you aren’t regularly inspecting your property, it’s easy for these leaks to go unchecked until they create a larger, more costly problem. Watch for telltale signs of a leak such as lower water pressure; wet spots on the floors, ceilings, or walls; and condensation around window sills and in attic spaces.

#2: Clean Out the Fridge

It can be difficult to keep track of shared refrigerators. Some people will always remember to clear out their leftovers, others won’t. Old food storage containers are a perfect breeding ground for mold. Over time, mold can travel to the shelving and even outside the refrigerator. Consider instituting an office refrigerator policy. If something is left in the fridge by a certain time each week, it goes in the garbage.

#3: Run a Dehumidifier

Leaks aren’t the only way for moisture to accumulate in your business. High humidity levels can lead to moisture and mold as well. On hot days, fans can cool you off, but they don’t do much for humidity levels. Run dehumidifier to cut down the humidity in the building.

#4: Clean Out Trash Cans

While you might switch out the liners regularly, can you remember the last time you washed out the trash cans? It’s easy for bits of food and condensation to sneak beneath liners into the can, which is all mold needs to grow. Try washing out office wastebaskets about once a month to prevent mold growth.

#5: Take Care of Your HVAC System

Your HVAC system can quickly distribute mold spores throughout your building if there is a problem. Make sure your HVAC system receives regular inspections. Sometimes moisture condenses inside air ducts which can lead to mold growth inside the ducts. Make sure to keep the HVAC drip pans clean and unobstructed. And, don’t forget to replace your filters as needed.

Call SERVPRO of Fernandina Beach/Jacksonville Northeast today at (904) 729-2401 if you need assistance with mold, water, fire, or storm damage to your residential home or commercial business.

If You’re Looking for Unparalleled Customer Service, Try SERVPRO of Fernandina Beach/Jax NE

6/8/2022 (Permalink)

fire, water beads with SERVPRO logo We are proud to hold an Google Rating of 4.9!

SERVPRO of Fernandina Beach/Jacksonville Northeast takes great pride in providing a quick response from a professional team, who will treat your property as they would their own, with honest communication, and excellent customer service from the beginning of your mitigation process through the end of reconstruction services.  Throughout the course of your property damage restoration, you can depend on our team members to help you navigate the process every step of the way.  Don’t just take our word for it:

Read a recent 5-Star review from a customer:

Late one evening a pipe in my upstairs bathroom burst. I panicked. Water was everywhere and going through to the rooms below through lights and vents in my kitchen and dining area! My first call was to SERVPRO. Alyssa was very calming and professional and said she would get someone right out. Soon a complete battalion of knowledgeable, professionals were at my rescue!! The SERVPRO team went to work dropping cloths, floor protectors, staging their plan to dry out and clean up my mess!!!!! The team worked so well together. Going right in to determine the extent of damage and what was needed to get the damage cleaned up. They were very careful in containing the damage to any of the flooring that was not affected by the flooding. They all were consummate professionals and on the job. They were constantly working. They installed drying fans and contained the areas affected. They were on their jobs. I was so impressed with their work ethic and professionalism that I trusted they would make everything right. They did not fail me. I can’t say enough about how much I appreciated these friendly, professional, knowledgeable teams who made me feel comfortable despite the mess my house was in. They checked the progress every day and did an awesome job. They came to work. No playing around. They got the job done and for that I give them this review. I trusted them and they did not disappoint me. Kudos to Team SERVPRO for a job well done!

-B. Addison  

We are proud to hold an Google Rating of 4.9! If you home or business has suffered damages, and you are looking for a team that provides superior customer service, call SERVPRO of Fernandina Beach/Jacksonville Northeast at 904.729.2401.  We have the expertise, experience, and equipment to take care of you and your property as quickly as possible, helping to make your damage “Like it never even happened.”

Water Damage In Jacksonville Hotel: SERVPRO Comes to the Rescue

6/1/2022 (Permalink)

hotel hallway with water damage and fans drying carpet Twelve rooms and three hallways were impacted when the toilet supply line broke.

Water damage in hotels always bring on special challenges.  In our most recent hotel job in Jacksonville, 12 rooms and three 60-foot hallways were impacted when the toilet supply line brooke, which flooded guest rooms on three floors. Such a large-scale event impacts hotel revenue significantly.

Hotels incur major expenses when a water event happens. Not only does the hotel have to pay the cost of water damage restoration, but there is also lost income of closing down or reducing the number of available rooms during the repairs. In addition to dealing with damages to the actual hotel, the company must also cover the costs of the damaged personal belongings of their guests.

In the case of the North Jacksonville hotel, SERVPRO of Fernandina Beach/Jacksonville Northeast worked around the clock to complete the job as quickly as possible while also inconveniencing guests as little as possible.

SERVPRO of Fernandina Beach/Jacksonville Northeast specializes in the clean up and restoration of commercial properties after a water damage event. Our staff is highly trained and IICRC-certified. We understand that each day restoring the property is a lost day of revenue so we work overtime using a 6-step restoration process.

Call SERVPRO of Fernandina Beach/Jacksonville Northeast at 904.729.2401 if you have water damage at your commercial property. We’ll make it “Like it never even happened.”

Hurricane Season Begins June 1st and SERVPRO is Ready!

5/25/2022 (Permalink)

aerial photo of a hurricane with SERVPRO logo Our highly trained crews are prepared for the hurricane season.

SERVPRO of Fernandina Beach/Jacksonville Northeast specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Northeast Florida, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call us at 904.729.2401.

Why SERVPRO of Fernandina Beach/Jacksonville Northeast?

5/18/2022 (Permalink)

new logo on green bakground Call us at 904.729.2401 if you have water, fire or mold damage. We are Faster to All Disasters!

When it comes to companies offering clean up and restoration services in the Jacksonville area, consumers have a variety of options to choose from, so why SERVPRO?  As a locally owned and operated organization, with the backing of over 1,700 franchises nationwide, SERVPRO of Fernandina Beach/Jacksonville Northeast has the ability to respond to your property damage emergency quickly, no matter the size of the loss:

  • We are available 24 hours a day, 365 days a year
  • Our technicians are highly trained restoration specialists, with multiple certifications from the IICRC.
  • We work with a variety of insurance companies
  • We offer a wide array of clean up and restoration services for both commercial and residential properties, including water, fire, mold, storm, and  cleaning services.
  • Our technicians utilize industry leading technology and equipment to provide the most efficient solution for your damages.
  • We are a Florida-licensed mold remediation firm.
  • We offer both restoration and turnkey reconstruction services.

When disaster strikes, SERVPRO of Fernandina Beach/Jacksonville Northeast is Here to Help.  To learn more about the services we offer, please give us a call at 904.729.2401, or visit our home page for more information. 

CSU researchers predicting active 2022 Atlantic hurricane season

5/12/2022 (Permalink)

aerial photo of hurricane If we have a hurricane in this area and you suffer water damage or need your roof tarped, call us at 904.729.2401. We’ll get there fast!

Colorado State University hurricane researchers, known for their accurate forecasts, are predicting an active Atlantic hurricane season in 2022, citing the likely absence of El Niño as a primary factor. Tropical Atlantic sea surface temperatures are near their long-term averages, while Caribbean and subtropical Atlantic sea surface temperatures are warmer than their long-term averages. The warmer Caribbean and eastern part of the subtropical Atlantic also favor an active 2022 Atlantic hurricane season.

The tropical Pacific currently has weak La Niña conditions, that is, water temperatures are somewhat cooler than normal in the eastern and central tropical Pacific. While La Niña may weaken and transition to neutral conditions by this summer, the CSU researchers do not currently anticipate El Niño for the peak of the Atlantic hurricane season. El Niño tends to increase upper-level westerly winds across the Caribbean into the tropical Atlantic, tearing apart hurricanes as they try to form.

While tropical Atlantic water temperatures are currently near their long-term averages, the warmer-than-normal subtropical eastern Atlantic typically forces a weaker subtropical high and associated weaker winds blowing across the tropical Atlantic. These conditions then lead to warmer waters in the tropical Atlantic for the peak of the Atlantic hurricane season.

19 named storms

The CSU Tropical Meteorology Project team is predicting 19 named storms during the Atlantic hurricane season, which runs from June 1 to Nov. 30. Of those, researchers expect nine to become hurricanes and four to reach major hurricane strength (Saffir/Simpson category 3-4-5) with sustained winds of 111 miles per hour or greater.

Detecting & Preventing Mold In Your Business

5/5/2022 (Permalink)

Mold growth on a wall of a Jacksonville business If you have mold damage at your place of business, call us today at 904.729.2401.

40% of small businesses never reopen after a disaster. Much of this is due to the lack of preparedness for the building a business occupies. Buildings are usually rented and used for years at a time before being handed off to another business. In many situations, you may not know precisely what you are being handed. Mold may be one of the problems you inherit, but also is a problem that can be avoided. Here are some ways to identify and remove any potential future mold problems.

Ceiling bulge                           

A very telling sign of water damage is discoloration or a bulge in the ceiling. Attics and roofs may be allowing water to seep into your home and onto your ceiling. When that water sits, mold is very likely to grow. If your building has had a bulge, it would be a great idea to check for mold, and also to discover the source of the leak to prevent future damage!

Odor

Mold has a very distinct musty, and damp smell. Some would compare it to the smell of opening an old book. This is one of the most recognizable signs of mold. Often mold can be hiding behind a wall, or out of site where water may have leaked. Even though mold has a bad habit of hiding from plain sight, the smell of mold is something that will always be distinguishable.

Past flooding

Before renting, or acquiring a building space, it may be a good idea to ask if the building has ever had a flood. While floods can be a one time, out of the blue experience, some buildings flood from recurring repairable issues. Again, where there is water damage, mold has a high potential to follow. Some fixes may be as easy as landscaping, while others like plumbing may require more work. Either case, it is best to fix the problem now before mold sets in and causes more financial and health problems.

If you suspect mold in your business and need professional remediation, don’t wait, contact us today at 904.729.2401. We are a Florida-licensed mold remediator!

Water Damage Cleanup

4/28/2022 (Permalink)

tagged water shut off valve This shut-off valve is located in the garage, which is fairly common.

Water Damage Cleanup

Walking into your home or business and discovering a water disaster can be overwhelming. Often people are left confused about what to do or what actions to take. Here at SERVPRO of Fernandina Beach/Jacksonville Northeast, our goal is to help not only restore property but also to restore peace of mind. Here are a few actions to take once you discover water damage in your home or business.

Get the air moving

Once the topical water has been removed, you will want to create good airflow through the room. Giving floors and personal items the optimal conditions to dry is key, and good airflow will do just that. Placing fans in the affected room, and ensuring airflow will help to remove the humidity from the room, allowing for better drying conditions.

Turn off the electrical supply

Electricity and water are a dangerous mixture of elements. Especially if there is any flooding, be sure to turn off the electricity to your home before entering the affected area. Find the breaker box to your home, and switch off the main breaker to your home, as well as the specific affected room. This will help to eliminate the danger of electrocution while entering the flooded area.

Quickly shut off the water source

This may seem like an obvious action, but statistics show a drastic decline in the damage incurred based on how quickly the water source is shut off. Instead of trying to first determine where the water is coming from, shut off your water altogether and devise a better plan to discover the source. It is very easy to get caught up in finding the source in the middle of the commotion rather than going directly to the shutoff, which will help the most to eliminate the damage.

We understand how difficult experiencing a disaster in your home or business can be. It is our hopes and effort to not only restore your property, but also your peace of mind. If you have experienced water damage, contact us today at 904.729.2401.

Is Your Business Ready for a Disaster Situation?

4/21/2022 (Permalink)

Business papers swirling in wind storm If you experience a disaster at your business, call SERVPRO of Fernandina Beach/Jacksonville Northeast at 904.729.2401. Faster to any disaster!

How would your business and your employees survive an emergency or natural disaster? This is just one of the multitude of things that must be taken care of when running a business, but it is one of the most important factors to think about—emergency preparedness.

This process will not stop all disasters from potentially happening, but it can still give you a head start for safety’s sake, and at least, make sure that your employees know what to do if a disaster or emergency situation should occur.

Creating Your Plan

Is this something you have already done? If not, how about taking the time to sit down and work out an emergency preparedness plan for various disaster situations?

There are numerous emergencies your business should have a preparedness plan in place for, including:

  • Fire
  • Severe weather, including thunderstorms and winter storms
  • Other natural hazards like floods, hurricanes, tornadoes and earthquakes
  • Human-caused hazards, including accidents or acts of violence
  • Technology-related issues like power outages and equipment failure

It doesn’t matter if it’s a man-made incident or one stemming from nature, if there is no emergency plan for your business, the emergency could get even more stressful quickly.

You should make sure to include safety training and emergency preparedness in your company training process. By helping employees familiarize themselves with proper safety protocol and emergency procedures, you’re not only giving them the tools to protect themselves, but you are also setting them up to help protect guests/visitors and the business itself.

Where to Start

So, where should you start when beginning to set up an emergency plan for your business? Start by evaluating which scenarios are most likely to occur—and even those that are a long-shot but could still happen. After all, it’s better to prepare for all the worst-case scenarios and not be caught off guard.

There are plenty of online resources to help guide you through this process, including Ready.gov, the American Red Cross, FEMA and the CDC.

Conduct a business impact analysis (BIA), which aids in the prediction of the potential effects a disaster may have on your business. This would include lost or delayed sales and income, increased expenses from repairs, and delayed implementation of business plans. Don’t forget to make sure a crisis communications plan is in place, too.

After you have completed an emergency preparedness plan, don’t stop there. Be sure to go over it and practice with employees. By reviewing and rehearsing various scenarios, it will help ensure the process remains fresh in their minds and can help employees feel more empowered.