Recent Posts

How To Make A Home Fire Escape Plan

12/3/2019 (Permalink)

Home in flames at night. Having a home fire escape plan will reduce the chance of fire-related injuries.

Source: National Fire Protection Association

On average, there are 358,000 home fires each year in the U.S. with 12,300 injuries. Having a home fire escape plan will reduce the chance of fire-related injuries. Follow these steps to create yours. 

  • Draw a map of your home. Show all doors and windows.
  • Mark all of the smoke alarms with “SA”. Smoke alarms should be in each sleeping room, outside each sleeping area, and on every level of the home.
  • Visit each room. Find two ways out.
  • All windows and doors should open easily. You should be able to use them to get outside.
  • Make sure your home has smoke alarms. Push the test button to make sure each alarm is working.
  • Pick a meeting place outside. It should be in front of your home. Everyone will meet at the meeting place.
  • Make sure your house or building number can be seen from the street.
  • Talk about your plan with everyone in your home.
  • Learn the emergency phone number for your fire department.
  • Practice your home fire drill!

If you suffer smoke or fire damage to your home, SERVPRO of Fernandina Beach/Jacksonville Northeast can help. Call us at 904.729.2401.

A Note About Use of Turkey Fryers in Fernandina/North Jax

11/25/2019 (Permalink)

A fried turkey in an aluminum pan on a countertop. SERVPRO of Fernandina Beach/Jacksonville Northeast wishes you a safe and Happy Thanksgiving. If you plan to use a turkey fryer, please use caution!

Source: National Fire Protection Association (NFPA)

This time of year many people in this part of Florida take our their oil fryers to cook holiday turkeys but beware:

NFPA discourages the use of outdoor gas-fueled turkey fryers that immerse the turkey in hot oil.

NFPA advises that turkey fryers that use cooking oil are not suitable for safe use by even careful consumer. These turkey fryers use a substantial quantity of cooking oil at high temperatures and units currently available for home use pose a significant danger that hot oil will be released at some point during the cooking process. In addition, the burners that heat the oil can ignite spilled oil. The use of turkey fryers can lead to burns, other injuries, as well as the destruction of property. NFPA urges those who prefer fried turkey to acquire the dish at professional establishments, such as grocery stores, specialty food retailers, and restaurants. Another option is to consider a new type of "oil-less" turkey fryer."

SERVPRO of Fernandina Beach/Jacksonville Northeast hopes you will keep these tips in mind as you prepare for the holiday. We wish you and your family a safe and Happy Thanksgiving.

Cooking Safety on Thanksgiving

11/20/2019 (Permalink)

Thanksgiving turkey on a platter SERVPRO of Fernandina Beach/Jacksonville Northeast wishes you a Happy Thanksgiving Call us at 904.729.2401 if you run into any fire-related issues.

Source: National Fire Protection Association (NFPA)

Thanksgiving is the peak day for home cooking fires. Observing the following tips will help make sure you stay safe from fires on Thanksgiving Day.

  • Stay in the kitchen when you are cooking on the stovetop so you can keep an eye on the food.
  • Stay in the home when cooking your turkey and check on it frequently.
  • Keep children away from the stove. The stove will be hot and kids should stay 3 feet away.
  • Make sure kids stay away from hot food and liquids. The steam or splash from vegetables, gravy or coffee could cause serious burns.
  • Keep the floor clear so you don’t trip over kids, toys, pocketbooks or bags. • Keep knives out of the reach of children.
  • Keep matches and utility lighters out of the reach of children — up high in a locked cabinet.
  • Never leave children alone in room with a lit candle.
  • Make sure your smoke alarms are working. Test them by pushing the test button.

Fire From Unlikely Source Damages Fernandina Beach Home    

11/13/2019 (Permalink)

A collage showing board-up of a door and window, as well as inside fire damage If you have damage from fire, soot, or smoke, call SERVPRO Fernandina Beach/Jacksonville Northeast at 904.729.2401.

The cause of the fire that started in this Fernandina Beach home was from a rechargeable vacuum. SERVPRO of Fernandina Beach/Jacksonville Northeast handled the board-up to secure the property until water and fire restoration could begin.

Fire and smoke damage is highly destructive to property and structures if not properly cleaned in a timely manner. Smoke and soot residue can settle on surfaces throughout the property and will begin to permanently stain within hours. Water from firefighting efforts can also cause significant damage to both the structure of your home and your personal possessions.  Our smoke and fire damage restoration begins with an initial assessment and estimate. We then board-up windows and doors and tarp roofs and other areas to secure your property and prevent further damage. If necessary, we can extract water and dry out areas damaged by firefighting efforts. Then we deodorize and restore your home or business to its original condition.

If you have damage from fire, soot or smoke, call us at 904.729.2401.

SERVPRO Fernandina Beach/Jax NE Tackles Water Damage in Jacksonville Hotel

11/7/2019 (Permalink)

Drying equipment in hallway of water damaged Jacksonville hotel. Twelve rooms and three hallways were impacted when the sprinkler system was activated at this Jacksonville hotel.

Water damage in hotels always bring on special challenges.  In our most recent hotel job in North Jacksonville, 12 rooms and three 60-foot hallways were impacted when a hair dryer caught fire and activated the sprinkler system, which showered water on guest rooms on three floors. Such a large-scale event impacts hotel revenue significantly.

Hotels incur major expenses when a water event happens. Not only does the hotel have to pay the cost of water damage restoration, but there is also lost income of closing down or reducing the number of available rooms during the repairs. In addition to dealing with damages to the actual hotel, the company must also cover the costs of the damaged personal belongings of their guests.

In the case of the North Jacksonville hotel, SERVPRO of Fernandina Beach/Jacksonville Northeast worked around the clock to complete the job as quickly as possible while also inconveniencing guests as little as possible.

SERVPRO of Fernandina Beach/Jacksonville Northeast specializes in the clean up and restoration of commercial properties after a water damage event. Our staff is highly trained and IICRC-certified. We understand that each day restoring the property is a lost day of revenue so we work overtime using a 6-step restoration process.

Call SERVPRO of Fernandina Beach/Jacksonville Northeast at 904.729.2401 if you have water damage at your commercial property. We’ll make it “Like it never even happened.”

10 Tips for Preventing Home Water Damage

11/2/2019 (Permalink)

Water Damage Jacksonville A woman trying to stay dry under an umbrella in a home with a roof leak.

Face it, friends, water is not your home’s friend. Water can wreak havoc on a home and cause catastrophic damage.

Here are a few statistics about water damage:

  • The average home water damage insurance claim averages $6,965
  • The average age of a failed washing machine supply hose is only 8.7 years
  • 75% of water heaters fail before they are 12 years old
  • 37% of US homeowners claim to have suffered losses from water damage

 Given these statistics, it just makes sense for homeowners to be proactive and do what they can to avoid costly water damage. Read on for some tips that might help you avoid water damage in your Jacksonville area home.

Tip to Prevent Water Damage to Your Home 

  1. Repair any noticeable drips. A little drip can turn into a big problem if ignored.
  2. Check your roof periodically and repair any loose or damaged shingles. This is especially important after storms.
  3. If you live in an older home and you are unsure of the material of your plumbing lines, have a plumber do a checkup. Some of the older pipes, especially those made of polybutylene, are likely to burst with age.
  4. If you notice your sinks and toilets aren’t draining like they used to, get a plumber to come inspect it. The last thing you want is a wastewater backup in your home.
  5. Keep your rain gutters cleaned out. You don't want water sitting on or near your roof for extended periods of time.
  6. Be sure your yard slopes away from your foundation. If you notice water pooling around your home foundation, then you need to fix it.
  7. If you’ve noticed a recent change in your water bill, take note and investigate. You may have a hidden leak that could cause a bigger problem down the road.
  8. Turn off your water when you are going to be gone overnight. Your home should have a main shutoff that should be easy to access. It’s also important you know where this is in case of an emergency.
  9. Don’t plant trees too close to your house. Tree roots can damage foundations and septic systems.
  10. Check your washing machine, dishwasher, and refrigerator hoses annually. If they are worn, replace them. Old, brittle hoses are one of the most frequent causes of water damage for homeowners.

If you do wind up with water in your home, it’s important you contact a water damage company right away to avoid mold growth and protect as much of your home as possible. The technicians at SERVPRO are trained experts. We will work with you and your insurance company to ensure everything gets back to the way it was. Contact us 24-7 and we will get started drying out and repairing your home.

Halloween Fire Safety Tips

10/28/2019 (Permalink)

Two lit jack 'o lanterns in the dark. SERVPRO of Fernandina Beach/Jacksonville Northeast urges you to practice fire safety tips this Halloween.

Source: NFPA

Halloween is a favorite time of year for young and old alike, but it does come with fire hazards. Following the tips below will ensure that you enjoy a safe Halloween holiday 

Top five Halloween fire safety tips

  • Use a battery-operated candle or glow stick in jack-o-lanterns
  • When choosing costumes, stay away from long trailing fabric
  • Teach children to stay away from open flames, including jack-o-lanterns with candles in them.
  • Dried flowers, cornstalks, and crepe paper catch fire easily. Keep all decorations away from open flames and other heat sources like light bulbs and heaters
  • Provide children with flashlights to carry for lighting or glow sticks as part of their costume. 
  • Remember to keep exits clear of decorations so nothing blocks escape routes. Make sure all smoke alarms are working.

SERVPRO of Fernandina Beach/Jacksonville Northeast wishes you a happy and safe Halloween.

SERVPRO Fernandina Beach/Jacksonville Northeast Honors First Responders

10/23/2019 (Permalink)

Cory Palmer and two members of Nassau County Sheriff's Department holding gift bags and standing in front of department sign. Cory Palmer of SERVPRO of Fernandina Beach/Jacksonville Northeast presented gift bags to two members of the Nassau County Sheriff’s Department.

First Responders (Police, Firefighters, EMTs, and Paramedics) put their lives on the line every day for people they don’t even know. While everyone else is running away, they’re running towards the danger. Now we honor our local heroes with a special day of their own: National First Responders Day.

A resolution was passed in the U.S. Senate in 2017 that designates October 28 as “Honoring the Nation’s First Responders Day.” An estimated 4.6 million career and volunteer firefighters, police, emergency medical technicians, and paramedic workers serve communities all across the nation, according to the Department of Homeland Security.

With National First Responders Day coming up next week, SERVPRO of Fernandina Beach/Jacksonville Northeast took the opportunity to recognize the contributions of first responders by visiting the Nassau County Sheriff’s Department to present appreciation gift bags. Here, Sales and Marketing Representative, Cory Palmer, is shown presenting the gift bags to two members of the department.

SERVPRO of Fernandina Beach/Jax NE Employees Complete IICRC-Approved Water Damage Restoration Technician (WRT) Course

10/14/2019 (Permalink)

Shown are the three SERVPRO of Fernandina Beach/Jacksonville Northeast technicians who took the exam, two men and one woman. We congratulate Pamela, Jeremy and Michael for successfully completing the WRT course and adding to their skill sets!

(October 14, 2019) In keeping with the company goal of having  only the most highly trained personnel, three SERVPRO of Fernandina Beach/Jacksonville Northeast employees successfully completed the WRT (Water Damage Restoration Training) Course last week. The three-day course was held in Jacksonville and is a prerequisite for other approved courses offered by the Institute of Inspection, Cleaning and Restoration Certification (IICRC).

Pamela Corbitt, Jeremy Wade, and Michael Rorrer attended the training courses and took the exam; The WRT Certification Exam is comprised of 140 multiple choice questions. 

The IICRC-approved Water Damage Restoration Technician (WRT) course is designed to teach restoration personnel that perform remediation work to give them a better understanding of water damage, its effects and techniques for drying of structures. This course will give residential and commercial maintenance personnel the background to understand the procedures necessary to deal with water losses, sewer backflows, and contamination such as mold.

When coupled with additional on-the-job training and field experience, students will be prepared to perform and document typical residential or light commercial water-damage restoration projects from start to finish. They also should be adequately prepared to accomplish further training in other areas such as ASD (Applied Structural Drying) and (AMRT) Applied Microbial Remediation Technician, which require WRT (Water Damage Restoration Technician) as a prerequisite.

Covered Topics Include:

  • General Discussion covers Principles of Drying, Categories and Classes.
  • Equipment, Supplies, Chemicals
  • Microorganisms, Health and Safety
  • Drying Science
  • Effect of Water on Materials
  • Inspections
  • Procedures: Sanitary Water Source
  • Procedures: Unsanitary Water

Continuing Education
The IICRC continuing education program seeks to encourage registrants to actively participate in their industry through conventions, workshops and specialized training with continuing education and by sharing knowledge with others in the industry.IICRC-certified cleaning and restoration technicians face many changes in their field and require two credits every four years.

Why SERVPRO is the Water Damage Expert in Fernandina Beach & North Jacksonville  

9/24/2019 (Permalink)

SERVPRO technician pointing out water damage to a customer Our fast response times and investments in both personnel and equipment set us apart from the competition.

Trained Technicians, Advanced Equipment, Fast Response Times…

After a flooding or water damage issue in the Fernandina Beach/North Jacksonville area, it pays to seek expert help as soon as possible after the event. Failing to act when water invades and saturates your home’s structure and contents can lead to added damage and expense when the work begins. Lingering moisture also encourages mold growth and the problems that it brings—and in our humid climate, mold can start to grow in 24-48 hours. Our commitment to being Faster to Any Size Disaster is a key reason why our customer reviews show that customers are extremely satisfied with our services.

When you encounter water damage in your North Jacksonville home be sure to act right away. Water is extremely destructive, and the source must be traced and corrected before extraction and drying can begin. If the leak is not addressed the damage will reoccur. We bring years of experience to your specific situation, and are able to diagnose the problem and develop a plan to fix it. Our record of success proves why we are restoration industry leaders in our region.

Extracting water from your home and completing structural drying requires specialized equipment. The tools available to you as a homeowner are not the quality and capacity of the commercial equipment we get from our corporate headquarters. When we arrive at a work site, we have a full stock of commercial strength pumps, extractors, air movers, and dehumidifiers in our service vehicle. The proper tools make the process easier and faster, which is why SERVPRO can tackle and resolve even severe water losses efficiently.

Highly-skilled technicians are another factor that sets us apart.  Our investments in both equipment and personnel give us an edge and give our customers the confidence to call on us for help. We have a reputation as the leader in the restoration business.

Fast response times are a critical factor when choosing a water damage restoration company. We are available by phone 24/7, and we at SERVPRO of Fernandina Beach/Jacksonville Northeast always have a staff member to answer the phone—not an answering service. Since water damage needs remediation as quickly as possible, our accessibility is the key to delivering the response your situation deserves.

Our accessibility and fast response times, trained technicians, and advanced technology are why SERVPRO of Fernandina Beach/Jacksonville Northeast is the restoration resource you can trust. Call (904) 729-2401 when you have an emergency water loss.