SERVPRO of Fernandina Beach / Jacksonville Northeast Employee Photos

Head and shoulders photo of female employee Pamela Corbitt

Pamela Corbitt

Pamela Corbitt is the office administrative assistant. Pamela performs a wide range of office administrative tasks related to customer calls, job management and tracking, scheduling of jobs, and customer satisfaction activities.  She performs basic accounting duties and uses Xactimate, our estimating software. Pamela performs general office duties such as drafting correspondence, filing, and creating reports as well as coordinating social media activities. She holds IICRC Certification as an WRT (Water Removal Technician) which is an important benefit in her customer service roles. Pam has a property management background. Pamela has two children, a girl age 7, and a boy age 4.

Woman with brown hair smiling and standing in front of a tree and a home

Fern Johnston

Fern Johnston recently joined SERVPRO of Fernandina Beach/Jacksonville Northeast as their HR & Accounting Specialist. Fern has more than 20 years of administrative and accounting experience, working with both Fortune 500 companies such as IBM as well as smaller individually owned businesses. She will be handling accounts receivable, accounts payable, as well as payroll, screening potential employees, and other-related HR tasks. Fern moved from Atlanta to St. Marys, GA, about two years ago. When she is not combing the beach or farmers’ markets, Fern enjoys reading, cooking, and dabbling in home improvement projects.

Jamie Chenevert

Jamie Chenevert is Production Manager for SERVPRO of Fernandina Beach/Jacksonville Northeast who brings years of construction and maintenance experience to the job. In reconstruction projects, Jamie has a keen eye for detail and delivers first-rate finished projects. Though he excels in reconstruction jobs, Jamie also holds IICRC certification as a Water Restoration Technician (WRT). He is adept in dispatching the crew efficiently to address customer concerns as quickly as possible. Jamie has experience in managing maintenance projects on state and federal buildings, and overseeing the transport of hazardous materials. Jamie recently relocated to Yulee with his wife and two children.

Smiling man standing in front of SERVPRO sign

Gene Wainiola

Gene Wainiola has joined SERVPRO of Fernandina Beach/Jacksonville Northeast as Project Manager.  In this capacity, he calls on homes with fire, storm and water disasters, estimating repairs, hiring subcontractors, managing timeframes, controlling expenditures to project requirements. He is working to further develop our team of subcontractors. Well suited to his role, Gene has experience with several other restoration companies, as well as FEMA and the insurance industry. Gene recently relocated to this area with his wife, Chanel, and their four rescue dogs.

Woman with short blond hair standing in front of SERVPRO sign

Chanel Wainiola

Chanel Wainiola is the Job File Coordinator with SERVPRO of Fernandina Beach/Jacksonville Northeast. Chanel monitors job status to ensure client requirements are met.  She performs tasks related to customer calls as well as job tracking, coordination and audits. Chanel also creates job estimates and performs general office duties such as drafting correspondence and generating reports. Prior to joining SERVPRO, Chanel worked with another fire and water restoration company and an insurance company. She  also owned her own business for nearly 20 years where she handled inspections for mortgage and homeowners insurance companies. Chanel recently relocated to this area from North Carolina with her husband of 35 years and their four rescue dogs.

Bald man with dark beard standing in front of SERVPRO van

Donnie Shaffer

Donnie Shaffer is the highly experienced Production Crew Chief for SERVPRO of Fernandina Beach/Jacksonville Northeast. In this capacity, Donnie responds to service calls when needed but also establishes efficient work flow, supervises production work, as well as monitors and documents jobs. Bringing a wealth of experience to his role here, Donnie has worked in the restoration business for nearly decades and thus he is well versed in water, fire, and mold jobs as well as all types of cleaning and biohazard jobs. Donnie resides in Jacksonville.

Black man smiling with SERVPRO hat and shirt on

Rodney Dawson

Rodney Dawson is a Production Technician with SERVPRO Fernandina Beach/Jacksonville Northeast. Rodney responds to service calls, whether water, fire or mold jobs, communicates with customers, and works with the Crew Chief to ensure customer satisfaction. His prior experience in housekeeping and maintenance is helpful to the job and his work as a resident living assistant contributes to his client empathy and listening skills, which are a plus in this industry. Rodney lives in the Kingsland area.

Young woman with long blond hair standing in front of SERVPRO van

Alyssa Corbitt

Alyssa Corbitt is Production Technician with SERVPRO Fernandina Beach/Jacksonville Northeast. She responds to customer calls with her teammates and as directed by the Crew Chief. Though relatively new to the job, Alyssa is an upbeat, hard worker who plans to stay with the company for a long time and to learn the business from the ground up. On a personal note, her fondness for cats leads her to refer to herself as a “crazy cat lady.”

Smiling young man with brown facial hair standing in front of SERVPRO van

Joshua Hortman

An IICRC-certified mold remediation technician, Joshua Hortman is a hard worker and his former experience with a mold/water damage restoration firm makes him a valuable addition to his crew. He also has carpentry experience and good customer service skills. As a Production Technician, Joshua fields all types of customer calls but focuses on SERVPRO Fernandina Beach/Jacksonville Northeast’s many mold calls. Moldy crawlspaces? Flooded multi-million-dollar homes? They don’t scare Joshua. He recently relocated here from southern Maryland. Josh says biking keeps him young, and he like turtles.

Deborah Lewis

Deborah Lewis joined SERVPRO Fernandina Beach/Jacksonville Northeast in the area of Business Development. Deb plays an active role in managing our online presence and looking for new ways to get the word out about our business. She has years of experience in the advertising and marketing arena. She also supports the sales staff. After spending time in this area during visits for many years, Deb and her husband relocated here from Atlanta in 2016.