Recent Posts

Mold Threatens Operations of Jacksonville Plasma Donation Center

3/21/2019 (Permalink)

Commercial Mold Threatens Operations of Jacksonville Plasma Donation Center SERVPRO of Fernandina Beach/Jacksonville Northeast is a Florida-licensed mold remediation firm.

Mold in Northeast Florida can be disruptive to commercial and residential properties. BPL Plasma is a blood plasma donation center that helps create life-saving therapies for patients worldwide, improving the lives of patients as well as donors.

In this case the center was impacted by mold. There was a vent in the roof of a storage room that houses medical supplies. The corrugated roof was covered over to maintain a 67 degree temperature in the storage room, but mold had formed where the hot air met the cold temperature and caused condensation. Mold had affected the ceiling and surrounding insulation.

Here the problem was noticed early on and the solution was HEPA vacuuming the affected area, cleaning, applying anti-microbial and sealing the gap so hot air couldn’t get in and cause condensation. SERVPRO of Fernandina Beach/Jacksonville Northeast was able to correct the problems without disrupting operations of the facility.

SERVPRO of Fernandina Beach/Jacksonville Northeast is a licensed mold remediation contractor in the state of Florida. Our company is IICRC certified, and our technicians are certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC). Learn more about our mold remediation services, and call us at 904-729-2401 if you have mold issues.

SERVPRO Fernandina Beach/Jacksonville Northeast Provides Restoration AND Reconstruction Services

3/7/2019 (Permalink)

Why SERVPRO SERVPRO Fernandina Beach/Jacksonville Northeast Provides Restoration AND Reconstruction Services The kitchen in this condo was destroyed due to water damage. We did a turnkey job, mitigating water and mold damage and then a complete renovation.

When your home or business has been damaged by fire, water, or storm damage, the immediate concern should be temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris.

After protecting and securing the structure, professionals at SERVPRO of Fernandina Beach/Jacksonville Northeast can begin the restoration process. Your home or business may need reconstruction work to get your property back to its preloss condition.

The professionals at SERVPRO of Fernandina Beach/Jacksonville Northeast can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs down.

SERVPRO of Fernandina Beach/Jacksonville Northeast can provide this continuity by supervising a full range of restoration/reconstruction services that will bring a building back to full functionality.

These services may be limited to replacing drywall, baseboards, and trim boards, or may entail a complete renovation if desired-including floors, cabinetry, appliances, countertops, painting, and a host of related services.

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a restoration/reconstruction team, call SERVPRO of Fernandina Beach/Jacksonville Northeast today at (904) 729-2401.

Why SERVPRO of Fernandina Beach/Jacksonville Northeast? We Are IICRC-Certified.

3/4/2019 (Permalink)

Why SERVPRO Why SERVPRO of Fernandina Beach/Jacksonville Northeast? We Are IICRC-Certified. When you see a IICRC logo, you can be confident that an experienced, qualified professional is caring for your property.

SERVPRO of Fernandina Beach/Jacksonville Northeast is proud to be an IICRC certified firm. IICRC, or the Institute of Inspection Cleaning and Restoration Certification, is a non-profit organization for the cleaning and restoration industry. The goal of the IICRC is to establish and advance globally recognized standards and certifications for the inspection, cleaning, and restoration and installation industries. To accomplish this goal, the IICRC sets standards and certifications for inspection, cleaning, and restoration. The IICRC ensures that when consumers hire a certified firm or technician that they have hired experts who will provide reasonable assurance that work will be completed in accordance with the industry's "standard of care." The technicians of SERVPRO of Fernandina Beach/Jacksonville Northeast set themselves apart through training, experience, and comprehensive examination.

When you see a IICRC logo, you can be confident that an IICRC-certified experienced, qualified professional is caring for your valuable property. IICRC Certified Firms employ technicians who, after study, field experience and passing comprehensive exams, have received IICRC certifications in specific cleaning, restoration and inspection categories such as upholstery, wood flooring, stone and tile flooring, carpet cleaning, odor removal, mold remediation, water damage, fire damage restoration and more. 

We hold the following certifications through IICRC:

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • OSHA - Other Training
  • RCT - Rug Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician

If water, fire, or mold damages your home or business, please contact SERVPRO of Fernandina Beach/Jacksonville Northeast at (904) 729-2401. 

The SERVPRO 1-4-8 Rule & What It Means to You…

2/22/2019 (Permalink)

Why SERVPRO The SERVPRO 1-4-8 Rule & What It Means to You… Timely mitigation is the key to minimizing damages and our 1-4-8 guidelines ensure we get the job done fast!

The longer it sits, the worse it gets.

Timely mitigation is key to controlling damage, downtime, and recovery costs. You will appreciate the rapid response and training of SERVPRO of Fernandina Beach/Yulee to help limit damage and get your home or facility back to normal quickly. You can count on SERVPRO’s 1-4-8 service guidelines to ensure that timely mitigation happens.

Service Response Guidelines

1 Hour – Within one hour of notice of loss, SERVPRO of Fernandina Beach/Yulee will contact you to arrange for service

4 Hours – Within four hours of loss notification, SERVPRO of Fernandina Beach/Yulee will be on-site to start mitigation services (if necessary). 

8 Hours – Within eight business hours, we will initiate a verbal briefing of the scope of damage and needed mitigation efforts.

These guidelines are a corporate-wide standard that all SERVPRO franchisees are expected to meet. Call SERVPRO of Fernandina Beach/Yulee at 904-729-2401 if you have water or fire damage at your home or place of business.

Why SERVPRO? Our Restore vs. Replace Philosophy…  

2/14/2019 (Permalink)

Why SERVPRO Why SERVPRO? Our Restore vs. Replace Philosophy…    Restoration, rather than replacement, where possible saves our customers thousands of dollars.

The insurance and restoration industries have performed multiple studies that conclude restoration has many advantages over replacement.  As a preferred mitigation vendor for most major insurance companies we are charged with a duty to restore whenever possible.

The major advantage to restore vs. replace is cost. In almost any situation, restore saves a tremendous amount of money compared to replacement.  One area where we can generate huge savings in a water loss situation is drying of hardwood floors instead of replacing them.  Even after incurring the cost of air movers, dehumidifiers and even specialized equipment usually there is a 45%-75% cost savings over replacement.  Another common example would be the drying of carpet and/or drywall.  Again using air movers and dehumidifiers and following the science of drying we can often save 75%-90% over replacement cost.  You can imagine how quickly these savings add up.

Another advantage of restore versus replace is time savings and business interruption savings. Drying a structure usually takes an average of three to five days. After our drying is completed, you or your customer should be back in their house or business right away. Back, as we like to say, “Like it never even happened.”  If you look at the alternative which is replace, you or your customer will have to wait weeks or even months to get back into their home or business while construction is going on. This leads to expensive hotel bills for residential customers or catastrophic business interruption costs for commercial customers. Either way you are talking a great deal of money, time and inconvenience! 

For these reasons we at SERVPRO look to restore whenever we can and whenever it makes sense.  We accomplish this by not only using our extensive training, knowledge and resources but also by responding immediately so that the impact of the water or fire damage is reduced.

If you have water damage at your home or place of business, call SERVPRO of Fernandina Beach/Yulee right away at 904.729.2401.

Water Main Floods Power Plant Offices in North Jacksonville

2/8/2019 (Permalink)

Commercial Water Main Floods Power Plant Offices in North Jacksonville Some 30,000 square feet of water had flooded the office space and workshop of this North Jacksonville power plant.

When a water main in the ceiling busted and flooded the office space and a workshop of a North Jacksonville power plant, SERVPRO of Fernandina Beach/Yulee/North Jacksonville was called in to help. Unfortunately the incident happened shortly after closing hours and flooded overnight--so before we were called in, some 30,000 square feet of water had flooded the space. SERVPRO of Fernandina Beach/Yulee/North Jacksonville arrived immediately to the scene and extracted the water and began the drying and cleanup process.

Cleaning a flooded company property following water damage is a daunting task. Not only do you have to restore the property itself, but all the affected items such as office furniture and electronics as well. 

Following are some of the considerations following a commercial water damage situation.

Types of Water Damage

Understanding the different types of water damage can help expedite the process and ensure the appropriate cleanup measures are taken. The three main types of water damage are clean water, gray water, and black water, ranging from least to most dangerous respectively.

1. Clean water is the least harmful of the three and is usually caused by a broken pipe, outside leak, or water overflowing from an appliance.
2. Grey water is basically contaminated clean water and requires a few safety precautions to protect against any bacteria that may exist. 
3. Black water is the most hazardous type of water damage and requires specific safety measures to protect clean-up crews. Water damage from black water is usually best handled by a professional cleaning service as the contaminants can range from bacterial disease, chemicals, and toxic materials. 

Cleaning Office Items

After determining the cause and severity of the damage, you can better chart a course of action for replacing the items in the flooded company building. The majority of office items fall into three main categories: furniture, paperwork, and electronics. 

1. Cleaning and replacing furniture. Any affected fabric furniture items may need dry cleaning following water damage. Wood items can usually be restored with sanding and refinishing, depending on the extent of the damage. 
2. Restoring paper items. Paperwork can take a significant effort to dry and restore. Drying documents, binders, or books using dehumidifying or vacuum freeze-drying processes can help restore these items. 
3. Handling electronics. Many electronic items also benefit from air drying and dehumidifying. It is typically important to handle these items carefully and quickly to help prevent corrosion or any further damage. 

Getting your commercial property back in order doesn’t have to be a total loss. If you are affected by a flooded commercial property in the  Jacksonville/Fernandina Beach area, make sure to consult a professional clean-up crew as soon as possible to help ensure proper and thorough cleanup. Call SERVPRO Fernandina Beach/Yulee at 904.729-2401.

Choosing a Commercial Water Damage Repair Company in Nassau County/North Jax

2/1/2019 (Permalink)

Commercial Choosing a Commercial Water Damage Repair Company in Nassau County/North Jax When your commercial property is affected by water or flooding, the source of water needs to be addressed before water damage repairs can begin.

Commercial Water Damage Repair

As a business owner, you know that any type of water damage can be detrimental to your business. It is crucial when faced with a water damage loss that you can resume normal operations as soon as possible to protect your business. If your business is forced to close until water damage repairs are complete your short-term losses will start to add up and your customers may find somewhere else to go which could cause you to lose their business long-term.

SERVPRO of Fernandina Beach/Yulee specializes in commercial water damage repair and can help ensure that damages are kept to a minimum, reducing your total losses. Commercial businesses have unique needs when it comes to water damage repairs and the best way to protect your business and its assets is to leave water damage repairs to the pros.

What to Do If Your Property Floods

When your commercial property is affected by water or flooding, the source of water needs to be addressed before water damage repairs can begin. Water damage can affect expensive or specialized equipment and inventory, and losses can quickly add up to thousands of dollars. If your property floods, quick action is necessary to mitigate the damage. SERVPRO of Fernandina Beach/Yuleeis always ready to respond.

Whenever your business is affected by water damage, a fast response is necessary. SERVPRO of Fernandina Beach/Yulee provides emergency, 24/7 service and has the equipment and personnel it takes to get your business up and running quickly. SERVPRO is a trusted and experienced commercial water damage restoration company that delivers quality customer service and exceptional water damage repair service for commercial businesses.

In an event of a disaster call SERVPRO of Fernandina Beach/Yulee at 904-729-2401. Our water restoration team is available 24 hours a day, 7 days a week, 365 days a year!

Freeze Watch Issued for North Florida/South Georgia

1/29/2019 (Permalink)

Water Damage Freeze Watch Issued for North Florida/South Georgia All it takes is a few hours of freezing temperatures for your pipes to freeze.

According to the National Oceanic and Atmospheric Administration (NOAA) and the National Weather Service, the Polar Vortex is affecting more than the Midwest and Northeast.

Though our local temperatures are supposed to reach the low 60’s today, there has been a freeze watch issued for tonight. Here’s the actual bulletin.

Freeze Watch


National Weather Service Jacksonville FL 

Tue Jan 29 2019

Inland Duval-Bradford-Clay-Gilchrist-Alachua-Coastal Nassau- Coastal Glynn-Coastal Camden- Including the cities of Normandy, Ortega, Riverside, San Marco, Starke, New River, Doctors Inlet, Lakeside, Bellair, Middleburg, Orange Park, Trenton, Gainesville, Gainesville Airport, Newnans Lake, Amelia City, Fernandina Beach, Yulee, Jekyll Island, Glynn Haven, Sea Island, St. Simons, Country Club Estate, Dock Junction, Dover Bluff, Kingsland, and Dungeness


* TEMPERATURES...Lows in the lower 30s.

* TIMING...Late tonight into Wednesday morning.

* IMPACTS...Freezing temperatures could kill sensitive vegetation.

PRECAUTIONARY/PREPAREDNESS ACTIONS... A Freeze Watch means sub-freezing temperatures are possible for at least 2 hours. Precautions may be required to protect plants, pets and those vulnerable to the cold if a freeze warning is issued.

Though it’s unlikely some areas of North Florida and South Georgia could get frozen pipes. Water pipes in houses in southern climates often are more vulnerable to winter cold spells. The pipes are more likely to be located in unprotected areas outside of the building insulation, and homeowners tend to be less aware of freezing problems, which may occur only once or twice a season.

All it takes is a few hours of freezing temperatures for your pipes to freeze.

Letting a faucet drip during extreme cold weather can prevent a pipe from bursting. Opening a faucet will provide relief from the excessive pressure that builds between the faucet and the ice blockage when freezing occurs. If there is no excessive water pressure, there is no burst pipe, even if the water inside the pipe freezes. A dripping faucet wastes some water, so only pipes vulnerable to freezing (ones that run through an unheated or unprotected space) should be left with the water flowing. The drip can be very slight.

Here are some helpful hints to help you avoid problems:

  • Keep one or two faucets dripping
  • Direct warm air to any colder areas of your home
  • Leave cabinet doors open to allow warm air in--especially if your kitchen sink is on an outside wall
  • Disconnect your hose from the outside faucet
  • Seal leaks that allow cold air into your home where pipes are located

Water damage caused by frozen pipes can be one of the most damaging problems a homeowner can face. Most homeowners insurance will cover damage resulting from a frozen pipe provided you can prove that you took measures to prevent the pipe from freezing.

The good news is that SERVPRO of Fernandina Beach/Yulee will be here to help 24/7 if you run into frozen pipes and resulting water damage problems. Call us at 904-729-2401.

Need Water Damage Cleanup in Nassau County/North Jacksonville? Call the Experts at SERVPRO of Fernandina Beach/Yulee

1/18/2019 (Permalink)

Water Damage Need Water Damage Cleanup in Nassau County/North Jacksonville? Call the Experts at SERVPRO of Fernandina Beach/Yulee You never want to see water coming out of your baseboards. Call SERVPRO to make water damage cleanup emergencies "Like it never even happened."

A pipe leak at a hotel near Jacksonville Airport causes water damage, a burst water heater floods a homeowner's property in Oceanway, a roof leak at a Church in Callahan, flooding from fire rescue efforts at a business on Amelia Island...Or a malfunction in the installation of a tankless water heater creates water damage at a Fernandina Beach condo, but the unit’s water shut-off valve is stuck, and no one knows how to turn the water off to the building.

Water damage happens…more often than you’d think and often when you least expect it. The consequences can be devastating. We are the water cleanup professionals. If your Fernandina Beach/Yulee/North Jacksonville property has water damage caused by flooding or water leaks, we at SERVPRO of Fernandina Beach/Yulee have the experience, expertise, and equipment for complete water extraction and water restoration of your property. We are water restoration specialists: Whether the source is plumbing/pipe breaks, appliances, sprinklers, or sewer back-ups, we can cleanup your water damage and restore your home or commercial property. Our water removal, cleanup, and restoration process also provides validation and documentation that your property is dry and the water damage is restored.

Plus, we work with all insurance companies. We offer 24/7 emergency service to address your water damage situation quickly and with a sense of urgency. We get there fast and remove the water fast! And we serve the North Jacksonville, Fernandina Beach and the surrounding areas, including all of Nassau county.

Have Water Damage and Need Water or Flood Cleanup?
Call Us Today – (904) 729-2401

Here are some water damage tips to help you know what to do and what not to do when you have water damage issues and need water or flooding remediation, cleanup, and restoration services. Here's a blog on how to find the water shut-off valve. Call us at 904.729-2401 and we’ll take care of your water damage emergency…”Like it never even happened.”

Where to Look for Water Damage

1/17/2019 (Permalink)

Water Damage Where to Look for Water Damage Buckling floors can be a sign of water damage.

Flooding is common in Florida, but water damage can come from many different places and is not just a problem for people living on the coast. While the damage from a flood is pretty apparent, there are many ways water damage can happen to your home when you don’t even realize it.

Here are some common causes of water damage and how you can spot the warning signs.

Weather is a common cause of water damage. Rains cause flooding that can get into your home. Even if it isn’t raining or snowing there is still moisture in the air. Damp air can lead to condensation and water damage to your walls. This is especially true of basements, bathrooms, and other damp areas of your home that don’t get much airflow.

Appliances like your washing machine, garbage disposal, water heater, toilet, and air conditioner can all contribute to water damage if they leak or stop draining properly.

Water from our pipes and plumbing systems can also cause water damage. Leaks and drips can go on for months, or even years, raising your water bill and doing unseen damage to your home.

So if these are all the ways water can sneak into your home, what are the signs of water damage?

Here are a few warning signs that you have a water damage problem in your home.

Standing water – This may sound pretty obvious, but if you notice water pooling in your house you have a water problem that needs to be taken care of immediately.

Bad smells – While water doesn’t normally have much of a smell, the mold and bacteria that grow in damp environments can give off a distinct musty, wet odor. If you smell mold or mildew you might have a water issue.

Stains and spots – Stains on the ceilings or walls can be a sign of water damage. You might have a leaky pipe or roof. Call a professional to determine the cause of the problem and to clean up the damage before it becomes a serious mold problem.

Peeling paint – Paint damaged by water will start to peel, bubble, or flake off.

Uneven surfaces – Water damage can cause floors, ceilings, walls, and other surfaces to warp and feel uneven.

Cracks – Water is always seeking the path of least resistance out of your home. Water can enter through cracks and once water finds its way in, the crack will expand allowing even more to get into your home. Make sure you seal all visible cracks on your property.

If you notice your home has water damage call the experts at SERVPRO of Fernandina Beach/Yulee at 904.729.2401.