Recent Why SERVPRO Posts

SERVPRO Fernandina Beach/Jacksonville Northeast Provides Restoration AND Reconstruction Services

3/7/2019 (Permalink)

Why SERVPRO SERVPRO Fernandina Beach/Jacksonville Northeast Provides Restoration AND Reconstruction Services The kitchen in this condo was destroyed due to water damage. We did a turnkey job, mitigating water and mold damage and then a complete renovation.

When your home or business has been damaged by fire, water, or storm damage, the immediate concern should be temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris.

After protecting and securing the structure, professionals at SERVPRO of Fernandina Beach/Jacksonville Northeast can begin the restoration process. Your home or business may need reconstruction work to get your property back to its preloss condition.

The professionals at SERVPRO of Fernandina Beach/Jacksonville Northeast can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs down.

SERVPRO of Fernandina Beach/Jacksonville Northeast can provide this continuity by supervising a full range of restoration/reconstruction services that will bring a building back to full functionality.

These services may be limited to replacing drywall, baseboards, and trim boards, or may entail a complete renovation if desired-including floors, cabinetry, appliances, countertops, painting, and a host of related services.

Having a company that can coordinate the whole process from start to finish to make your life easier, and gets you back in your home or business faster. “Like it never even happened.”

If you would like more information on hiring a restoration/reconstruction team, call SERVPRO of Fernandina Beach/Jacksonville Northeast today at (904) 729-2401.

Why SERVPRO of Fernandina Beach/Jacksonville Northeast? We Are IICRC-Certified.

3/4/2019 (Permalink)

Why SERVPRO Why SERVPRO of Fernandina Beach/Jacksonville Northeast? We Are IICRC-Certified. When you see a IICRC logo, you can be confident that an experienced, qualified professional is caring for your property.

SERVPRO of Fernandina Beach/Jacksonville Northeast is proud to be an IICRC certified firm. IICRC, or the Institute of Inspection Cleaning and Restoration Certification, is a non-profit organization for the cleaning and restoration industry. The goal of the IICRC is to establish and advance globally recognized standards and certifications for the inspection, cleaning, and restoration and installation industries. To accomplish this goal, the IICRC sets standards and certifications for inspection, cleaning, and restoration. The IICRC ensures that when consumers hire a certified firm or technician that they have hired experts who will provide reasonable assurance that work will be completed in accordance with the industry's "standard of care." The technicians of SERVPRO of Fernandina Beach/Jacksonville Northeast set themselves apart through training, experience, and comprehensive examination.

When you see a IICRC logo, you can be confident that an IICRC-certified experienced, qualified professional is caring for your valuable property. IICRC Certified Firms employ technicians who, after study, field experience and passing comprehensive exams, have received IICRC certifications in specific cleaning, restoration and inspection categories such as upholstery, wood flooring, stone and tile flooring, carpet cleaning, odor removal, mold remediation, water damage, fire damage restoration and more. 

We hold the following certifications through IICRC:

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • OSHA - Other Training
  • RCT - Rug Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician

If water, fire, or mold damages your home or business, please contact SERVPRO of Fernandina Beach/Jacksonville Northeast at (904) 729-2401. 

The SERVPRO 1-4-8 Rule & What It Means to You…

2/22/2019 (Permalink)

Why SERVPRO The SERVPRO 1-4-8 Rule & What It Means to You… Timely mitigation is the key to minimizing damages and our 1-4-8 guidelines ensure we get the job done fast!

The longer it sits, the worse it gets.

Timely mitigation is key to controlling damage, downtime, and recovery costs. You will appreciate the rapid response and training of SERVPRO of Fernandina Beach/Yulee to help limit damage and get your home or facility back to normal quickly. You can count on SERVPRO’s 1-4-8 service guidelines to ensure that timely mitigation happens.

Service Response Guidelines

1 Hour – Within one hour of notice of loss, SERVPRO of Fernandina Beach/Yulee will contact you to arrange for service

4 Hours – Within four hours of loss notification, SERVPRO of Fernandina Beach/Yulee will be on-site to start mitigation services (if necessary). 

8 Hours – Within eight business hours, we will initiate a verbal briefing of the scope of damage and needed mitigation efforts.

These guidelines are a corporate-wide standard that all SERVPRO franchisees are expected to meet. Call SERVPRO of Fernandina Beach/Yulee at 904-729-2401 if you have water or fire damage at your home or place of business.

Why SERVPRO? Our Restore vs. Replace Philosophy…  

2/14/2019 (Permalink)

Why SERVPRO Why SERVPRO? Our Restore vs. Replace Philosophy…    Restoration, rather than replacement, where possible saves our customers thousands of dollars.

The insurance and restoration industries have performed multiple studies that conclude restoration has many advantages over replacement.  As a preferred mitigation vendor for most major insurance companies we are charged with a duty to restore whenever possible.

The major advantage to restore vs. replace is cost. In almost any situation, restore saves a tremendous amount of money compared to replacement.  One area where we can generate huge savings in a water loss situation is drying of hardwood floors instead of replacing them.  Even after incurring the cost of air movers, dehumidifiers and even specialized equipment usually there is a 45%-75% cost savings over replacement.  Another common example would be the drying of carpet and/or drywall.  Again using air movers and dehumidifiers and following the science of drying we can often save 75%-90% over replacement cost.  You can imagine how quickly these savings add up.

Another advantage of restore versus replace is time savings and business interruption savings. Drying a structure usually takes an average of three to five days. After our drying is completed, you or your customer should be back in their house or business right away. Back, as we like to say, “Like it never even happened.”  If you look at the alternative which is replace, you or your customer will have to wait weeks or even months to get back into their home or business while construction is going on. This leads to expensive hotel bills for residential customers or catastrophic business interruption costs for commercial customers. Either way you are talking a great deal of money, time and inconvenience! 

For these reasons we at SERVPRO look to restore whenever we can and whenever it makes sense.  We accomplish this by not only using our extensive training, knowledge and resources but also by responding immediately so that the impact of the water or fire damage is reduced.

If you have water damage at your home or place of business, call SERVPRO of Fernandina Beach/Yulee right away at 904.729.2401.

SERVPRO of Fernandina Beach/Yulee Delivers Satisfied Water Damage Customers

11/16/2018 (Permalink)

Why SERVPRO SERVPRO of Fernandina Beach/Yulee Delivers Satisfied Water Damage Customers At SERVPRO Fernandina Beach/Yulee, our goal is to make water damage events less stressful and "Like it never even happened."

SERVPRO of Fernandina Beach/Yulee Strives for Excellent Customer Satisfaction on All Jobs

There’s no better answer to “Why SERVPRO?” than the glowing reviews and testimonials from our satisfied customers. Here is one review we received from a couple who recently suffered a water loss.

“I cannot say enough about this company and the staff they employee. I really didn’t know that companies like this still exist in this line of work that have such high standards and professionalism. We had a bad leak in our new home that I have been trying to get fixed for over a year. After 4 roof repairs the and having to deal with 3 different contractors, a roofer, drywall company and a painter on several different occasions my builder finally sent SERVPRO of Fernandina Beach/Yulee out. They came out to my home and removed all of our belongings from the room and neatly arranged them into another room. I was unable to be there when they arrived so I left a key for them. When we came home that evening we could not believe how neatly they arranged our clothes on rolling racks and displayed our shoes and even separated my wife’s clothes from mine. They removed the shelves from the walls and the ceiling that was damaged. They cleaned everything in the room and made sure there was no mold anywhere. When everything was repaired by the roofer they conducted a water test and then they replaced the drywall and did all of the mud work. They also repainted everything and did the knockdown on the ceiling. They came out every day until the job was complete. I was never home when they came out and they treated my home with respect making sure not to leave any mess behind each day. They made the process so easy and comfortable for us. I highly recommend SERVPRO of Fernandina Beach/Yulee for any water damage needs and any other services they provide. Thank you to all of the staff, you all are Awesome!” D. Raulerson, Fernandina Beach

If water damage, from the smallest toilet overflow to a full house flood, threatens your home or office call us at (904) 729-2401.  We are here to help and care for not only your home or office, but for you as an individual.  We understand that each job is not simply a job, but is someone allowing us to come into their lives during a very stressful event.  Our ultimate goal is to help make it a little less stressful on you – and most of all, to make it “Like it never even happened.”

When Major Storms Hit, We Are Backed By Unmatched National Resources

10/31/2018 (Permalink)

Why SERVPRO When Major Storms Hit, We Are Backed By Unmatched National Resources A nationwide system of more than 1600 qualified franchises backs SERVPRO of Fernandina Beach/Yulee.

When a major storm hits the our area, not only is SERVPRO of Fernandina Beach/Yulee ready to respond, but we are backed by two major support squads coordinated by our corporate office that ensure timely mitigation of your storm damage.

Our Resources Are Unmatched

First, there’s SERVPRO’s Disaster Recovery Team (called Storm Team), which mobilizes from across the country, as needed, to support large storm events.  A nationwide system of more than 1600 qualified franchises backs SERVPRO of Fernandina Beach/Yulee. This network of franchises travels at a moment's notice to support us when needed. Strategically positioned and available 24 hours a day and 365 days a year, the SERVPRO Storm Team Professionals are prepared for the unpredictable. This network proved to be invaluable when Hurricane Irma struck. We were able to reassure homeowners that their damages would be mitigated on a timely basis, which is an assurance many of our competitors simply cannot offer.

For losses of 50,000 sq. ft. or more, the SERVPRO Commercial Large Loss Division is called in. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager who helps ensure seamless communication and timely mitigation. 

For example, when the Wells Fargo Center, which covers an entire block in downtown Jacksonville, was flooded from Hurricane Irma, SERVPRO’s Commercial Large Loss Division was the disaster recovery team that was called in to mitigate damages. The team pumped water out of the basement garage, the basement level of the building and the loading dock area that was flooded. Those levels were filled with mud that had to be extracted and cleaned up.

When storms strike and you need an immediate response, call SERVPRO of Fernandina Beach/Yulee at 904-729-2401