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Fire & Water - Cleanup & Restoration

What is SERVPRO’s Emergency Ready Program (ERP) and Why Do Business Owners Need It?

3/2/2021 (Permalink)

Flooded floor of the living quarters of a resident in an assisted living facility. Here, water had flooded residents living quarters. If an ERP had been available, there wouldn't have been as much flooding.

SERVPRO of Fernandina Beach/Jacksonville NE offers a no-cost, no obligation service that can help savvy business owners and managers save thousands of dollars and untold hassles. In fact, your marketing rep may have mentioned it to you, and you thought, “There’s no way this can be free,” or, “What’s the catch?” There isn’t one.

It’s called SERVPRO’s Emergency Ready Program

And it’s a complimentary examination of your facility that can mitigate water damage and flooding when a situation arises.

This assessment provides the critical information, such as shut-off valve locations, needed to begin mitigation and recovery services and serves as a quick reference for important building and contact information. Here are some advantages of the program:

  • Provides facility details such a water and power shut-off valve locations, priority areas, and priority contact information.
  • Includes a report that contains the critical information needed in the event of an emergency.
  • Identifies the line of command for authorizing work to begin.
  • Offers a mobile app for easy accessibility and sharing of this information. 

Case in Point…

A resident at an assisted living facility in Jacksonville had become unconscious while in the bathroom and had broken one of the plumbing fixtures. Water commenced to flood not only the resident’s room but into the hallway and into other resident rooms. There was water everywhere. The problem was that no one working the facility at the time had any idea where the water shut-off valve was located. Therefore, the flooding continued until it had affected a large portion of the facility and many residents’ rooms. An ERP could have minimized the damage in this situation.

Knowing the location of water shut-off valves, fuse boxes, and fire suppression system controls before an emergency strikes, not during an emergency, helps emergency responders and our technicians react as quickly and effectively as possible, helping to limit loss of property and even lives. 

Don’t wait until an emergency occurs to call us at 904-729-2401 to schedule your ERP. We provide this free service to all commercial facilities in our territory. We serve Fernandina Beach, Yulee, Callahan, Hilliard, and North Jacksonville, including Oceanway, River City, and the Heckscher Drive and Dunn Avenue/Lem Turner areas.

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